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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. Read more | UserCall is the revolutionary AI interviewer designed to provide them with deep, qualitative insights into their user base. UserCall's AI interviewers are not their average chatbots; they have been meticulously trained using expert user and UX research, as well as human-centered design methods. This means they can ask relevant follow-up questions that uncover valuable customer needs. It's all done while minimizing bias, so they can trust the insights they receive. With UserCall, they can conduct hundreds of user interviews at scale, without the hassle and time-consuming nature of traditional methods. Simply add a few learning goals and specific questions, and watch as UserCall delves deep into the minds of their customers, providing them with 10x deeper insights than surveys. But it doesn't stop there – UserCall goes beyond just providing information, it helps them turn those insights into actionable steps to improve their product and business. By uncovering the deep-seated needs and desires of their customers, they can make informed decisions that will truly benefit their users. Let UserCall be their third-party perspective, giving them a fresh and unbiased look into their user base. Join the ranks of professionals who have already seen the powerful impact of UserCall on their products and businesses. Add UserCall to their arsenal today and discover a whole new level of understanding for their customers. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Highly Rated # 15 Fastest Growing |
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Total Features |
16 Features
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6 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
SmartSurvey is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, even for beginners, and its ability to create professional-looking surveys quickly and efficiently. The software's flexibility and customization options are also highlighted, allowing users to tailor surveys to their specific needs. Furthermore, SmartSurvey's customer support is consistently lauded for its responsiveness and helpfulness. However, some users have mentioned occasional glitches and minor usability issues, but these are generally overshadowed by the positive experiences reported by the majority of users. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic Free Professional Others Business Others Enterprise Custom Student, Academic and Not-for-profit plans Custom |
Lite plan $49.90 $59.00 per month Core plan $124.90 $149.00 per month Enterprise plan Custom |
View Detailed Pricing
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View Detailed Pricing
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Interviewer.AI
4.7 Based on 24 Ratings |
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Screenshots |
+ 6 More
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Videos | Not Available |
Company Details | Located in: Gloucestershire, United Kingdom Founded in: 2004 |
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Contact Details |
0800 0937 822 https://www.smartsurvey.co.uk/ |
Not available https://www.usercall.co/ |
Social Media Handles |
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