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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Site24x7 logo
Network Monitoring Software

4.4 431 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Datadog APM logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

New Relic APM logo
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Overview

Description Site24x7 Logo is a web-based network monitoring software that helps in monitoring critical performance and metrics.You do not need to install it and can be accessed from anywhere.It provides deep insight into the performance of your network and ensures impressive network availability as well as capacity.The software has firewall-friendly architecture and ensures proper management of all the SNMP devices.With Site24x7 Logo software, you can track and check critical performance metrics like memory, CPU usage, utilization, buffer hit stats etc.You can monitor WAN accelerators, UPS, firewall, do wireless monitoring, switch monitoring, monitor load balancer, printer and storage monitoring etc. Read more This is a cloud-based application monitoring tool for infrastructure, event logs, and applications. Users can search, collect and analyse traces across fully distributed platforms. This helps in narrowing down from a global perspective to one single customer’s particular line of code or request trace. This tool helps in tracking data flows automatically and cluster services based on their interdependencies in real-time. It also provides machine learning-based Watchdog to surface and auto-detect errors with zero configuration. Datadog APM can auto trace requests from any popular library or framework. Integrations with web frameworks such as Django, Ruby on Rails, Laravel, and Spring gives instant visibility into anomalies. Datadog also enables users to find traces that match a particular customer, user, error code, custom tag or service. Read more New Relic is a popular application management software that was established by Lew Cirne in 2008. In the last few years, New Relic has spread across the globe and is currently an integral tool for all IT industries and business executives. This software lets users monitor apps and address critical issues before they affect end-users. It supports languages like Python, Java, PHP, and NET. New Relic offers its services in several places across the globe. So suppose a site is working in Sydney but users want to find out if it is available in Tokyo as well, they can do so in a few seconds using the simple and free ping checks which gives detailed information about the availability of the site in a particular country. Users can send calls to APIs and confirm that each output and system response is successfully returned from multiple locations across the world. On noticing any errors in the software, users can take actual screenshots of the errors and send it to the creators of New Relic. Read more Prometheus is a metrics-based monitoring system that is designed to track an organisation's overall health, performance and behaviour. It gathers, organises and stores real-time metrics besides delivering intuitive alerts in no time. The software uses dimensional data modelling, flexible query language, modern alerting techniques and an effective time-series database to provide elegant monitoring solutions. With a cleverly designed interface and futuristic features, Prometheus delivers excellent insights derived from a variety of metrics. By implementing a highly dimensional data tool and key-value pairs, it converts data into meaningful insights. This efficient monitoring solution enables users to slice and dice collected time series data through PromQL and generate informative graphs, tables, and alerts as per convenience. Prometheus also comes loaded with a variety of sophisticated templates facilitating seamless data visualisation and integrated Grafana functionality. Furthermore, it provides an efficient storage facility for time series besides working on a simple yet reliable server. The platform’s alerting approach is rooted in PromQL and is flexibly designed. Lastly, this open-source software is completely community-driven and highly secure as well. Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.0.
  • Free Trial Available
  • Starts at $31.0.
  • Free Trial Available
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    95%
  • Momentum
    78%
  • Popularity
    94%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    82%
  • Momentum
    69%
  • Popularity
    99%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    98%
  • Momentum
    64%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.4/5 431 user ratings
1.1/5 18 user ratings
4.1/5 1,016 user ratings
4.6/5 75 user ratings
Rating Distribution
  • Excellent

    59.6%
  • Very Good

    29.9%
  • Average

    4.6%
  • Poor

    4.2%
  • Terrible

    1.6%
  • Excellent

    0%
  • Very Good

    0%
  • Average

    5.6%
  • Poor

    0%
  • Terrible

    94.4%
  • Excellent

    33.2%
  • Very Good

    52.4%
  • Average

    10.7%
  • Poor

    1.9%
  • Terrible

    1.9%
  • Excellent

    64%
  • Very Good

    29.3%
  • Average

    6.7%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Ease of Use, Comprehensive Monitoring Capabilities, Real-time Alerts, Extensive Integrations

    High Pricing, Occasional False Alerts, Complex User Interface, Slow Customer Support

    Comprehensive Monitoring, Customizable Dashboards, Extensive Integrations, Real-Time Monitoring

    High Pricing, Steep Learning Curve, Agent Performance Issues, Occasional UI/UX Confusion

    Detailed Performance Insights, Comprehensive Performance Monitoring, User-Friendly Interface, Effective Alerting System

    Mobile App Performance Issues, High Pricing, Complex User Interface, Lack of Log Access

    Easy to Install and Configure, Extensive Integrations, Customizable Metrics, Efficient Monitoring

    Complex Query Language (PromQL), Limited Built-in Visualization, Steep Learning Curve, Lack of Detailed Documentation

Review Summary

Overall, reviewers praise Site24x7 for its comprehensive monitoring capabilities, user-friendly interface, and excellent customer support. It is lauded for its ability to monitor various IT infrastructure components, including servers, networks, applications, websites, and cloud services, providing detailed insights into their performance and availability. Additionally, users appreciate the customizable dashboards, reporting features, and proactive alerting system that enables prompt issue identification and resolution. While some users mention occasional glitches and complexities in setup, they agree that Site24x7 is a reliable and effective IT infrastructure monitoring solution.

Users appreciate Datadog's comprehensive monitoring capabilities, customizable dashboards, and user-friendly interface. They also value its ability to integrate with various tools and platforms, enabling seamless data collection and analysis. However, some users have expressed concerns regarding the complexity of setting up and configuring the tool, as well as its occasional performance issues and limited reporting capabilities. Overall, Datadog receives positive feedback for its robust monitoring features and integration options, but it could benefit from improvements in ease of use, performance stability, and reporting functionality.

Overall, users find the platform comprehensive and easy to use, praising its intuitive interface, customizable dashboards, and extensive monitoring capabilities. They appreciate the real-time data and alerting system, which helps them quickly identify and resolve issues. However, some users express concerns about the potential complexity for non-technical users and the occasional glitches or bugs they encounter. Additionally, a few users find the pricing to be on the higher side, especially for smaller teams or organizations.

Users praise Prometheus for its robust monitoring capabilities, highlighting its user-friendly interface, extensive metrics library, and flexible alerting system. They appreciate its ability to collect and visualize data from diverse sources, enabling comprehensive monitoring of IT infrastructure and applications. Additionally, users commend Prometheus's open-source nature, strong community support, and active development, ensuring continuous improvements and feature enhancements. While some users mention occasional performance issues or a learning curve for new users, the overall sentiment is overwhelmingly positive, reflecting Prometheus's effectiveness as a monitoring solution.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $9.0.
  • Free Trial Available
  • Starts at $31.0.
  • Free Trial Available
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter (Web Monitoring) $9.00 $9.00 per month

Pro (Website Monitoring) $35.00 $35.00 per month

Classic (Website Monitoring) $89.00 $89.00 per month

Elite (Website Monitoring) $225.00 $225.00 per month

Enterprise (Website Monitoring) $449.00 $449.00 per month

Enterprise Plus Web (Website Monitoring) $899.00 $899.00 per month

Starter (Infrastructure) $9.00 $9.00 per month

Pro (APM) $35.00 $35.00 per month

MSP $45.00 $45.00 per month

APM and Distributed Tracing $31.00 $36.00 per user / month

Essentials Others

Pro Others

Prometheus Custom

 
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Screenshots & Videos

Screenshots Site24x7 Demo - SQL Server Monitoring
+ 9 More
Datadog APM screenshot
+ 2 More
New Relic APM screenshot
+ 7 More
Europace Grafana
+ 3 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 1 More
Video Thumbnail Not Available

Vendor information

Company Details Located in: Pleasanton, CA Located in: New York, NY Founded in: 2010 Located in: San Francisco, CA

Not available

Contact Details

+1 408 352 9117

https://www.site24x7.com/

+1 866-329-4466

https://www.datadoghq.com/

(650) 777-7600

https://newrelic.com/products/application-monitoring

Not available

https://prometheus.io/

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