Sirena vs ArrowChat Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sirena

Live Chat Software

3.9 25 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ArrowChat

Live Chat Software

4 10 user ratings

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Overview

Description

Sirena is a Zenvia Company, a WhatsApp official BSP (Business Solutions Provider). They develop technology that simplifies communication between businesses and customers. Whether the clients reach through your site, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp. Read more

ArrowChat lets your users text and video chat with each other. Install chat in minutes on top of any existing website. ArrowChat is a self-hosted live chat software based on PHP script and jQuery. It's running at the bottom of our page. Read more

Pricing Options

Free Trial Not Available
Starts at $99.0.

Free Trial Not Available
Starts at $45.0.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

70%
Momentum

64%
Popularity

75%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%
Reviews

67%
Momentum

60%
Popularity

69%

Features

Total Features	6 Features	4 Features
Common Features for All	Call Me Option Allows your visitors to speak to your agents directly over the phone Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors + 3 More - Show Less	Call Me Option Allows your visitors to speak to your agents directly over the phone Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors + 1 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	3.9/5 25 user ratings	4/5 10 user ratings
Rating Distribution	Excellent 44% Very Good 24% Average 20% Poor 0% Terrible 12%	Excellent 40% Very Good 40% Average 10% Poor 0% Terrible 10%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $99.0.	Free Trial Not Available Starts at $45.0.
Pricing Plans Monthly Plans Annual Plans	Basic $99.00 $99.00 per month Pro $299.00 $299.00 per month	Starter $45.00 $45.00 one-time Premium $125.00 $125.00 one-time fee Business $295.00 $295.00 one-time fee
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Video Service Desk Zendesk Chat 4.5 Based on 541 Ratings Sirena Vs Zendesk Chat Smartchat Sirena Vs Smartchat ZoomInfo Chat Sirena Vs ZoomInfo Chat JivoChat 4.2 Based on 146 Ratings Sirena Vs JivoChat	LiveChat 4.6 Based on 2594 Ratings ArrowChat Vs LiveChat 13chats 5 Based on 4 Ratings ArrowChat Vs 13chats CometChat 4.2 Based on 141 Ratings ArrowChat Vs CometChat LinkedChat 4.5 Based on 56 Ratings ArrowChat Vs LinkedChat raychat ArrowChat Vs raychat
	View All Sirena Alternatives	View All ArrowChat Alternatives