Shopify vs Digital River Comparison

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shopify

Ecommerce Software

4.5 7,115 user ratings

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Digital River

New SaaS Software

2.1 330 user ratings

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Overview

Description	Shopify is a Cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Build and manage your online store with 100 plus professional themes. The software handles Inventory management, product variations, import/export files, multiple languages, and SEO product tags. Manage all your Customer profiles, accounts, invoices, orders and history in a Dashboard. A mobile commerce shopping cart is available to engage your customers with promotions and gift card management. The websites integrate with social media channels such as Pinterest, Instagram, Facebook, Twitter, and Tumblr. Over 600000 businesses around the globe make use of the software. Read more	Digital River is an international eCommerce management solution helping out users with global payments, compliance monitoring, fraud and tax management on the go. Organisations can use the software to generate a D2C channel of their own that fits adequately with the everchanging needs of today along with those that can possibly emerge tomorrow. Digital River, provides access to more than 175 markets, enabling organisations to reach out to new customers with a localised approach. They can also utilise ML/AI and other proven strategies to enhance transaction-based revenue potential on the go, besides boosting authorisation rates and reducing cart abandonment rates simultaneously. Digital River is absolutely secure, compliant with PSD2, GDPR and other tax laws that are dynamic by nature. Further, real-time integration with top-notch business houses like Adobe Exchange Partner Accelerate, Chargify, BloomReach, Coveo, DHL, Fusebill, Klarna and Salesforce is of great help. Read more
Pricing Options	Free Trial Available Starts at $29.0.	Free Trial Not Available Digital River Offers Custom plan.
SW Score & Breakdown	96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 94% Momentum 74% Popularity 97%
SaaSworthy Awards	# 2 Most Worthy # 1 Fastest Growing	Not Available

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 7,115 user ratings	2.1/5 330 user ratings
Rating Distribution	Excellent 62.6% Very Good 29.7% Average 5.9% Poor 0.9% Terrible 0.9%	Excellent 19.1% Very Good 9.7% Average 3% Poor 2.1% Terrible 66.1%
User Sentiments	Ease of Use, Extensive App Ecosystem, Quick and Easy Setup, Excellent Customer Support High Transaction Fees, Limited Customization Options, Expensive Apps, Occasional Platform Downtime	Not Available
Review Summary	Shopify, an e-commerce platform, receives mixed reviews from users. While many appreciate its ease of use, customization options, and wide range of features, others criticize its high transaction fees, limited customer support, and occasional technical glitches. Some users also find Shopify's pricing plans to be expensive, especially for small businesses with limited budgets. Despite these drawbacks, Shopify remains a popular choice for businesses looking for a user-friendly and scalable e-commerce solution.	Reviews for Digital River's Global Commerce platform showcase a range of experiences. Users appreciate its robust features, including order management, inventory control, and payment processing capabilities. However, some users encounter challenges with customer support, reporting functionalities, and the overall user interface. While the platform is generally deemed reliable and secure, a few users express concerns regarding its pricing structure and the complexity of certain tasks. Overall, Digital River's Global Commerce platform garners mixed reviews, with users highlighting both its strengths and areas for improvement.
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Pricing

Pricing Options	Free Trial Available Starts at $29.0.	Free Trial Not Available Digital River Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic Shopify $29.00 $29.00 per month Shopify $79.00 $79.00 per month Advanced Shopify $299.00 $299.00 per month	Digital River Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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