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About Digital River

Digital River is an international eCommerce management solution helping out users with global payments, compliance monitoring, fraud and tax management on the go. Organisations can use the software to generate a D2C channel of their own that fits adequately with the everchanging needs of today along with those that can possibly emerge tomorrow. Digital River, provides access to more than 175 markets, enabling organisations to reach out to new customers with a localised approach. They can also utilise ML/AI and other proven strategies to enhance transaction-based revenue potential on the go, besides boosting authorisation rates and reducing cart abandonment rates simultaneously. Digital River is absolutely secure, compliant with PSD2, GDPR and other tax laws that are dynamic by nature. Further, real-time integration with top-notch business houses like Adobe Exchange Partner Accelerate, Chargify, BloomReach, Coveo, DHL, Fusebill, Klarna and Salesforce is of great help.

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Digital River Features

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Compliance Reporting

Helps in creating a compliance report to establish an effective and efficient policy and procedure management.

Fraud Detection

Detect foul practices and handle disputes between participants, if any

Payment Processing

Helps to manage automated transactions across various online channels

Recurring Billing

Enables merchants to charge from customers on a recurring (periodic) basis

Audit Trail

A record of changes made in chronological order of a user or activity

Data Security

Ensures secure storage of data by encryption

Policy Management

Helps to design, maintain, update and report on policy status electronically so that it is easily accessible

Reporting (Analytics)

Helps to get insightful reports and task performance analytics to measure the task monitoring outcomes

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Digital River Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 05/01/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Digital River Pricing.

Digital River Alternatives

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Digital River Reviews

User Rating

2.1/5 (Based on 330 Ratings)

Ratings Distribution

  • Excellent

    19.1%
  • Very Good

    9.7%
  • Average

    3%
  • Poor

    2.1%
  • Terrible

    66.1%

Do You Use Digital River?

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Review Summary

Reviews for Digital River's Global Commerce platform showcase a range of experiences. Users appreciate its robust features, including order management, inventory control, and payment processing capabilities. However, some users encounter challenges with customer support, reporting functionalities, and the overall user interface. While the platform is generally deemed reliable and secure, a few users express concerns regarding its pricing structure and the complexity of certain tasks. Overall, Digital River's Global Commerce platform garners mixed reviews, with users highlighting both its strengths and areas for improvement.

Pros

  • Streamlined onboarding and implementation process.
  • Offers a userfriendly, intuitive interface.
  • Comprehensive range of features and functionality.
  • Manages complex tax and regulatory compliance requirements effortlessly.

Cons

  • May require additional customization to fully optimize for specific business needs.
  • Occasional reports of technical glitches and system outages.
  • Pricing structure might be considered expensive by some businesses.
  • Customer support may sometimes fall short in responsiveness and efficiency.

Digital River User Reviews

AI-Generated from the text of User Reviews

Videos on Digital River

Digital River FAQs

What is Digital River used for?

Digital River offers the following functionalities:

  • Access Control
  • Compliance Reporting
  • Fraud Detection
  • Payment Processing
  • Recurring Billing
  • Audit Trail
  • Data Security
  • Policy Management
  • Reporting (Analytics)
  • Returns Management

Learn more about Digital River features.

Does Digital River provide API?

Yes, Digital River provides API.

Digital River Contact

Vendor Details

Minnetonka, Minnesota Founded : 1994

Contact Details

Not available

https://www.digitalriver.com/

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