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Description | ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more | Optix is a coworking management software that connects your users to your workplace's community, resources, and services in a seamless manner. It enables the users to invest in the proper technologies for their coworking space, built to suit the demands of today's flexible and hybrid work patterns. With Optix, you can showcase your brand in a beautiful way to the rest of the world and give your users the best coworking experience possible. To further personalise your service, you can use data and insights and allow people to connect with your community, reserve workspaces, and utilise your services from any location. You can create a smooth in-app meeting room booking experience for your consumers and allow your users to see real-time meeting room availability and book them with a single touch. Users can reserve desks, change and extend reservations, and even book several seats at the same time. You can also get data on your business's most important metrics, such as memberships and meeting room reservations. Additionally, you can allow users to search for people in their community and send messages. Read more |
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Work Order Management, Reporting Features, Preventative Maintenance Module, Ease of Use Mobile App Functionality, Customer Support, User Interface Complexity, Slow Response Time |
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Review Summary |
Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued. |
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AI-Generated from the text of User Reviews
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ServiceChannel Custom |
Basic $199.00 $199.00 per month Enterprises Custom |
View Detailed Pricing
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View Detailed Pricing
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ML Work Orders
4.9 Based on 66 Ratings
Trackplan
4.8 Based on 40 Ratings
Field Force Tracker
4.2 Based on 19 Ratings
Facilities Online
4.3 Based on 3 Ratings |
Facilities Online
4.3 Based on 3 Ratings
eFACiLiTY
4.5 Based on 13 Ratings
Facility Manager
4.5 Based on 2 Ratings |
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Company Details | Located in: Pleasanton, California | Located in: Vancouver, British Columbia |
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1-800-508-6695 https://servicechannel.com/ |
Not available https://www.optixapp.com/ |
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