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Practice Ignition

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Overview

Description ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more Optix is a coworking management software that connects your users to your workplace's community, resources, and services in a seamless manner. It enables the users to invest in the proper technologies for their coworking space, built to suit the demands of today's flexible and hybrid work patterns. With Optix, you can showcase your brand in a beautiful way to the rest of the world and give your users the best coworking experience possible. To further personalise your service, you can use data and insights and allow people to connect with your community, reserve workspaces, and utilise your services from any location. You can create a smooth in-app meeting room booking experience for your consumers and allow your users to see real-time meeting room availability and book them with a single touch. Users can reserve desks, change and extend reservations, and even book several seats at the same time. You can also get data on your business's most important metrics, such as memberships and meeting room reservations. Additionally, you can allow users to search for people in their community and send messages. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceChannel Offers Custom plan.
  • Free Trial Available
  • Starts at $199.0. Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.3/5 325 user ratings
4.7/5 56 user ratings
Rating Distribution
  • Excellent

    49.8%
  • Very Good

    36%
  • Average

    11.1%
  • Poor

    1.2%
  • Terrible

    1.8%
  • Excellent

    78.6%
  • Very Good

    17.9%
  • Average

    1.8%
  • Poor

    1.8%
  • Terrible

    0%
User Sentiments

    Work Order Management, Reporting Features, Preventative Maintenance Module, Ease of Use

    Mobile App Functionality, Customer Support, User Interface Complexity, Slow Response Time

    Not Available
Review Summary

Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • ServiceChannel Offers Custom plan.
  • Free Trial Available
  • Starts at $199.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

ServiceChannel Custom

Basic $199.00 $199.00 per month

Enterprises Custom

 
View Detailed Pricing
View Detailed Pricing

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Vendor information

Company Details Located in: Pleasanton, California Located in: Vancouver, British Columbia
Contact Details

1-800-508-6695

https://servicechannel.com/

Not available

https://www.optixapp.com/

Social Media Handles

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