Chatter |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Smith.ai Virtual Receptionists offers live virtual receptionist services and lead intakes for growing businesses. This North-American virtual receptionist of Smith.ai can be used to capture & qualify leads, book new clients on behalf of a company and build better relationships with the existing clients in real-time. The software features 24/7 live agents, who are professional and friendly and can answer calls on behalf of an organisation in a cheerful manner, thus making the clients happy. Companies are also allowed to personalise the reply tones and information that are to be provided during live calls. Smith.ai Virtual Receptionists also have years of experience answering phones and speaking in clear American English. At Smith.ai the live receptionists can even make real-time call transfers to relevant destinations. Other services found within the software are 24/7 website chat support, appointment scheduling, Facebook messages, Lead screening & Intake. Read more | Salesforce Chat is a powerful tool that allows businesses to connect with their customers in real-time through personalized live chats. The platform is versatile, enabling chat functionality both in-app and online. With multilingual support, businesses can deliver chat services to customers around the globe, regardless of their preferred language. Salesforce Chat is also equipped with AI-powered chatbots, which help to streamline customer support and provide quick responses to routine inquiries. By connecting each live chat with a complete customer profile, agents can gain valuable context that facilitates swift resolution of customer issues. This is further complemented by features such as customer chat sneak peek, keyboard shortcuts, and prewritten messages, all of which enhance agent productivity and efficiency. Moreover, Salesforce Chat simplifies the process of routing chats to the right agents, ensuring that customers are always connected with the most appropriate representative. With its seamless integration with the Salesforce platform, businesses can leverage the full potential of Salesforce Chat to achieve optimal results in customer engagement and satisfaction. Read more |
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| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
3 Features
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5 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Shortcut Messages
Transfers
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Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Shortcut Messages
Transfers
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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STARTER $140.00 $140.00 per month BASIC $300.00 $300.00 per month PRO $600.00 $600.00 per month |
Salesforce Chat Custom |
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View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings 
Tiledesk
4.8 Based on 13 Ratings |
LiveAgent
4.7 Based on 2506 Ratings 
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: Los Altos, California | Located in: San Francisco, California |
| Contact Details |
Not available https://smith.ai/receptionists |
+1-800-664-9073 https://www.salesforce.com/products/service-cloud/features/live-agent/ |
| Social Media Handles |
Not available |
Not available |
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