RingCentral Office vs GoTo Connect in July 2026

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RingCentral Office

VoIP Providers

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more

GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality. Read more

Pricing Options

Free Trial Available
Starts at $19.99.

Free Trial Available
Starts at $27.00.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

77%
Momentum

60%
Popularity

70%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

60%
Popularity

65%

Features

Total Features	10 Features	0 Features
Common Features for All	Call Analytics Provides insights on call duration, abandonment rates, quality metrics and more Call Conferencing Ability to connect multiple participants in a single call. Call Routing Directs calls to the appropriate agent or department Call Waiting Enables you to manage incoming calls while already engaged in a conversation E911 Support Emergency calling services tied to user location, required in many regions. IP Calling Facility to make and receive phone calls over the internet instead of traditional phone lines International Calling Plans Cost-effective calling options for global businesses. Multi-Currency Enables payment and collection in multiple currencies. Multi-device Support Works across multiple devices such as PC and Mobile Voicemail Record and store messages from missed calls, with some providers offering the added convenience of voicemail-to-email transcription. + 7 More - Show Less	Call Analytics Provides insights on call duration, abandonment rates, quality metrics and more Call Conferencing Ability to connect multiple participants in a single call. Call Routing Directs calls to the appropriate agent or department Call Waiting Enables you to manage incoming calls while already engaged in a conversation E911 Support Emergency calling services tied to user location, required in many regions. IP Calling Facility to make and receive phone calls over the internet instead of traditional phone lines International Calling Plans Cost-effective calling options for global businesses. Multi-Currency Enables payment and collection in multiple currencies. Multi-device Support Works across multiple devices such as PC and Mobile Voicemail Record and store messages from missed calls, with some providers offering the added convenience of voicemail-to-email transcription.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Sentiments	Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support	Not Available
Review Summary	RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.	GoTo Connect user reviews highlight both its strengths and weaknesses. Users consistently praise its affordability and ease of use, particularly for setting up new users and making calls from various devices. The ability to integrate with other platforms like CRM systems is also well-received. However, some users express concern over occasional connectivity issues, app stability, and limited features, particularly in comparison to competitors. Support is generally seen as helpful, but some users report inconsistent experiences and challenges with technical troubleshooting.

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $19.99.	Free Trial Available Starts at $27.00.
Pricing Plans Monthly Plans Annual Plans	Essentials $19.99 $29.99 per user / month Standard $24.99 $34.99 per user / month Premium $34.99 $44.99 per user / month Ultimate $49.99 $59.99 per user / month	Basic $27.00 $27.00 per user / month Standard $32.00 $32.00 per user / month
	View Detailed Pricing	View Detailed Pricing

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Alternatives

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