Retently vs Recollective in July 2026

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Retently

Survey/ User Feedback Software

4.9 50 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Recollective

Survey/ User Feedback Software

4.7 66 user ratings

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Overview

Description	Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. Read more	Recollective is an online qualitative research management software for agencies, independent researchers, enterprises and educators as well. The solution is capable of backing up long-term communities and innovative online research projects, enabling users to discover insights that facilitate accurate decision-making. A full suite of modules featuring multiple capabilities like concept testing skills, UX testing facilities, tracking and benchmarking besides purchase journey monitoring, assures great research work. Additionally, users can leverage the software to launch scalable studies in real-time, without compromising on the durations and size of the same. A variety of integrated analytical tools featured by Recollective, lets users excerpt verbatims, filter out responses and identify themes in no-time. Organizations using the software, can create a combination between journals, video IDI, chats and discussion forums along with socialized feedbacks to drive out realistic and relevant research outputs. In-the-moment research facility offered by Recollective, lets users experience via the eyes of their consumers. Read more
Pricing Options	Free Trial Available Starts at $79.0. Offers Custom plan.	Free Trial Not Available Starts at $530.0.
SW Score & Breakdown	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 89% Reviews 60% Momentum 60% Popularity 66%	78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 74% Reviews 60% Momentum 66% Popularity 63%
SaaSworthy Awards	# 20 Fastest Growing	Not Available

Features

Total Features	10 Features	5 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 7 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.9/5 50 user ratings	4.7/5 66 user ratings
Rating Distribution	Excellent 92% Very Good 8% Average 0% Poor 0% Terrible 0%	Excellent 72.7% Very Good 24.2% Average 3% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $79.0. Offers Custom plan.	Free Trial Not Available Starts at $530.0.
Pricing Plans Monthly Plans Annual Plans	Essential $79.00 $99.00 per month Professional $239.00 $299.00 per month Ultimate $479.00 $599.00 per month Enterprise Custom	Recollective $530.00 $530.00
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