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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. Read more | Appinio is a real-time market research platform with which companies get to generate accurate surveys for highly specific target groups. Thus facilitating organisations to get their market research completed in a few hours and make better decisions using customers’ opinions accordingly. To generate multifaceted surveys users can either depend on pre-built templates offered by this platform, or they can also start building intuitive surveys from scratch and add individual questionnaires as per requirement. The created surveys are sent to the panellists of Appinio, who then comes up with relevant answers. This helps users to monitor and analyse results in real-time right within the insider dashboard or export the data to external platforms for further use. Appinio is a customer-centric platform that enables a better understanding of customer-specific needs in every step of the development process. It also takes the global market into account and collects results in real-time. Moreover, Appinio allows companies to use representative consumer insights as to the main base of their decision-making process. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 20 Fastest Growing |
Not Available
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Total Features |
10 Features
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9 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential $79.00 $99.00 per month Professional $239.00 $299.00 per month Ultimate $479.00 $599.00 per month Enterprise Custom |
Starter $1.90 $1.90 price per credit Team $1.50 $1.50 price per credit Business $1.31 $1.31 price per credit Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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GrowthScore
4 Based on 1 Ratings
SatisMeter
4.8 Based on 42 Ratings
eNPS
4.7 Based on 3 Ratings
Promoter Ninja
4.8 Based on 4 Ratings |
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Screenshots |
+ 6 More
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+ 2 More
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Videos | Not Available |
Company Details | Located in: Palo Alto, CA Founded in: 2015 | Located in: Hamburg, Germany |
Contact Details |
+1650 564 7289 https://www.retently.com/ |
+49 40 413 49 710 https://www.appinio.com/en/ |
Social Media Handles |
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