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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | Appinio is a real-time market research platform with which companies get to generate accurate surveys for highly specific target groups. Thus facilitating organisations to get their market research completed in a few hours and make better decisions using customers’ opinions accordingly. To generate multifaceted surveys users can either depend on pre-built templates offered by this platform, or they can also start building intuitive surveys from scratch and add individual questionnaires as per requirement. The created surveys are sent to the panellists of Appinio, who then comes up with relevant answers. This helps users to monitor and analyse results in real-time right within the insider dashboard or export the data to external platforms for further use. Appinio is a customer-centric platform that enables a better understanding of customer-specific needs in every step of the development process. It also takes the global market into account and collects results in real-time. Moreover, Appinio allows companies to use representative consumer insights as to the main base of their decision-making process. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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Total Features |
15 Features
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9 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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API Support |
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Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Starter $1.90 $1.90 price per credit Team $1.50 $1.50 price per credit Business $1.31 $1.31 price per credit Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: San Francisco, CA Founded in: 2013 | Located in: Hamburg, Germany |
Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
+49 40 413 49 710 https://www.appinio.com/en/ |
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