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Description | Respond Flow is a business text automation software that helps brands acquire, engage and retain customers via automated two-way text and call system. This comprehensive SMS platform helps prominent brands like Sysco, Epibreads and Tulsa remote to turn reliable prospects into a passionate community of lifelong customers. With intuitive features that help businesses deliver exceptional customer service, Respond Flow optimises sales and marketing across multiple departments. Users can send fully automated mass messages to customers with targeted and personalised content. Moreover, with a finely-tuned algorithm, Respond Flow ensures seamless delivery of messages to designated customers facilitating enhanced revenue generation. Furthermore, this SMS platform provides accurate and actionable analytics in real-time, helping brands fine-tune their messaging content and techniques for a wider reach and boosted productivity. Respond Flow also comes loaded with a curated community of SMS experts, providing relevant information on how streamlined texting can help with customer retention and sales revenue enhancement in real-time. Read more | respond.io is an intuitive business messaging platform for marketing, sales, support & engineering teams, helping them gather contacts from different channels in one place. The platform empowers teams with an impressive speed of messaging and starts closing deals and tickets 3 times faster. Users can create extraordinary customer profiles with all messaging, web chat, SMS and email interactions merged into a single contact. They can send alerts, promotions or updates with the dependability of SMS over any channel by maintaining just one API. respond.io helps teams to co-operate on conversations and deliver amazing customer experiences, faster. Users can find all of the customer’s chats in a single place even if they have communicated over different channels. They get a real-time analytics dashboard to easily toggle between different chats of different customers. Moreover, respond.io provides easy automation like tagging, assigning or even replying to messages so that teams can deliver better services in less time. Read more |
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 12 Fastest Growing |
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Users widely appreciate the user-friendly interface and ease of use of this software. The live chat, chatbot, and automation features are highly praised for their effectiveness in improving customer engagement and streamlining communication. Additionally, the analytics and reporting capabilities are often mentioned as valuable assets for tracking and improving performance. However, some users have expressed concerns about the occasional technical issues and limitations in customization options. Overall, the positive feedback suggests that this software is a reliable solution for businesses seeking to enhance their customer service and communication channels. |
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AI-Generated from the text of User Reviews
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Starter $45.00 $60.00 per month Growth $120.00 $150.00 per month Scale $250.00 $300.00 per month |
Team $79.00 $99.00 per month Business $249.00 $299.00 per month Enterprise Custom |
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View Detailed Pricing
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Releans
3.7 Based on 3 Ratings
SimpleTexting
4.4 Based on 47 Ratings |
UseResponse
4.6 Based on 84 Ratings |
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Screenshots | Not Available |
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Company Details | Located in: Tulsa, Oklahoma | Located in: Hong Kong, China |
Contact Details |
(918) 248-6020 https://respondflow.com/ |
Not available https://respond.io/ |
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