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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Request Tracker receives and manages all email sent to your key email addresses: support, sales, helpdesk, security. Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT. For developers familiar with Bootstrap, it means it will now be much easier to customize RT's UI or even create your own new themes using the Bootstrap toolkit as a base. Read more | Honeycomb is a comprehensive monitoring and debugging tool that enables DevOps teams to observe, debug and improve their production systems efficiently. Developers can depend on the tool to locate various sources of errors across their complex applications in an efficient manner. It is designed to help teams to make better decisions for optimizing applications’ performance and provide better user experiences to individual customers. In addition, Honeycomb also comes equipped with an intuitive UI/UX, enabling users to proactively observe codes as they get released. Moreover, Service-level objectives (SLOs) included within the solution, help users to get a clear understanding of the internal errors affecting customers' experience. It comes with a BubbleUp feature that automatically detects errors present within the stack, besides allowing users to easily toggle between heatmaps, histograms, trace views, and other relevant tools. Developers can also use Team History to look into past investigative paths and use them for training and evaluation purposes. Ultimately, members using Honeycomb, also get to preserve and share knowledge about resolving problems in their own way. Read more |
Pricing Options |
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SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
5 Features
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7 Features
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Common Features for All |
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Request Tracker Custom |
Free Free Pro $83.33 $100.00 per month Enterprise $24,000.00 $24,000.00 per year |
View Detailed Pricing
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View Detailed Pricing
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HelpDesk
4.5 Based on 64 Ratings |
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Videos |
+ 1 More
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+ 2 More
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Company Details | Located in: Boston, Massachusetts | Located in: San Francisco, California Founded in: 2016 |
Contact Details |
Not available https://bestpractical.com/request-tracker |
Not available https://www.honeycomb.io/ |
Social Media Handles |
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