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RemoteDesk

Threat Intelligence Software

4.7 11 user ratings

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Deskmy logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Assist logo

Zoho Assist

Remote Access Software

4.4 5,184 user ratings

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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description RemoteDesk is an advanced AI-based remote workforce management software. It is a platform that helps the users to adopt a remote workforce with comfort and confidence. It boosts your productivity levels, keeps your confidential data secured and ensures safety against the data breach. RemoteDesk also reclaims the loss of employee time, leverages the remote workflow, manages risk for outsourcing initiatives and verifies identity that eventually leads to saving a lot of money. It consists of virtual supervision technology that tracks the workflow of employees and maintains accountability. RemoteDesk enables secure document sharing, reporting and compliance management solution for remote attorneys. With the help of its real-time agent monitoring system, you can optimise your sales and the hours of labour at the call centres that are situated in remote areas. In corporate sectors, it offloads the compliance of HR and other administrative tasks with utmost proficiency. It even consists of human capital management, cognitive workforce recruitment and talent acquisition while controlling the hiring costs involved. Read more Deskmy is an intuitive collaboration platform that helps companies create a virtual office of their own, where their remote teams get to communicate and collaborate efficiently. The platform also helps team members to solve issues in real-time and get their questions answered as well, besides getting access to better SLA results in order to improve the productivity levels of the entire team. At Deskmy, users can create a unique avatar for themselves and customise it as per relevant business criteria. They can also customise the environment their avatar is sitting in. Moreover, a virtual office map offered by the software helps team members to click and walk to other people and make conversation with them. Deskmy abides by stringent privacy policies, where users get to monitor their own online status and turn on/off camera, audio and microphone as per convenience. Also, seamless integration with popular platforms like Google Meet, Zoom, Data Studio, Spotify, Slack, Google Analytics, Trello, Figma and Airtable facilitates exclusive business opportunities. Read more Zoho Assist is a web-based remote access software designed to provide seamless remote support and facilitate screen sharing. Compatible with both Android and iOS, it simplifies the management of unmanaged systems. Users can transfer files of up to 100GB between computers and devices across various networks. Real-time collaboration is made effortless, enabling virtual meetings and training sessions with ease. Zoho Assist also features remote rebooting and reconnecting capabilities, allowing users to enjoy unattended remote access with just a click. Additionally, it offers the ability to remotely control power options such as restart, shutdown, log off, and hibernate. Plus, its firewall-friendly design ensures smooth operation. Read more SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $79.0.
SW Score & Breakdown

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    79%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    75%
  • Popularity
    73%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%
SaaSworthy Awards
Not Available
Not Available
# 4 Fastest Growing # 3 Most Searched
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 11 user ratings
Not Available
4.4/5 5,184 user ratings
Not Available
Rating Distribution
  • Excellent

    90.9%
  • Very Good

    0%
  • Average

    0%
  • Poor

    9.1%
  • Terrible

    0%
Not Available
  • Excellent

    74.5%
  • Very Good

    13.7%
  • Average

    1.9%
  • Poor

    1.1%
  • Terrible

    8.8%
Not Available
User Sentiments
    Not Available
    Not Available

    Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

    Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

    Not Available
Review Summary
Not Available
Not Available

Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $79.0.
Pricing Plans
Monthly Plans Annual Plans

RemoteDesk Custom

Free Free

Business $9.00 $9.00 per user / month

Enterprise Custom

Free Free

Standard (Remote Support) $10.00 $12.00 per user / month

Professional (Remote Support) $15.00 $18.00 per user / month

Enterprise (Remote Support) $24.00 $28.00 per user / month

Standard (Unattended Access) $10.00 $12.00 per user / month

Professional (Unattended Access) $15.00 $18.00 per user / month

Standard $79.00 $89.00 per user / month

Pro $99.00 $119.00 per user / month

Super $129.00 $149.00 per user / month

 
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Screenshots & Videos

Screenshots Dashboard Not Available Downloads
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Vendor information

Company Details Located in: New York, NY - 08540 Founded in: 2012

Not available

Located in: Pleasanton, CA Founded in: 1996 Located in: Claymont, Delaware Founded in: 2020
Contact Details

+1 212-285-3111

https://www.remotedesk.com/

Not available

https://deskmy.com

+1 (888) 900-9646

https://www.zoho.com/assist/

+1 628-270-9924

https://superops.ai/rmm

Social Media Handles

Not available

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