Home/Remote Access Software/TeamViewer vs RemotedeskUpdated on: March 28, 2024

Compare TeamViewer vs Remotedesk

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
71% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve
GoTo Resolve Remote Access Software (339 Ratings)
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
71% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve

GoTo Resolve

Remote Access Software (339 Ratings)
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Overview

Summary

TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers. ..show more

Remotedesk is an advanced AI-based remote workforce management software. It is a platform that helps the users to adopt a remote workforce with comfort and confidence. It boosts your productivity levels, keeps your confidential data secured and ensures safety against the data breach. Remotedesk also reclaims the loss of employee time, leverages the remote workflow, manages risk for outsourcing initiatives and verifies identity that eventually leads to saving a lot of money. It consists of virtual supervision technology that tracks the workflow of employees and maintains accountability. Remotedesk enables secure document sharing, reporting and compliance management solution for remote attorneys. With the help of its real-time agent monitoring system, you can optimise your sales and the hours of labour at the call centres that are situated in remote areas. In corporate sectors, it offloads the compliance of HR and other administrative tasks with utmost proficiency. It even consists of human capital management, cognitive workforce recruitment and talent acquisition while controlling the hiring costs involved. ..show more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more

Features

Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.

Feedback Collection Helps in collecting feedback from users to assess the support

File Transfer Allows sending and receiving files

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

Screen Sharing Enables remote participants to see your desktop that allows better collaboration

Session Recording Enables one to record remote access, support sessions, and meetings

Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Germany / +49 7161 305898581

New York, NY / +1 212-285-3111

Boston, Massachusetts / 1 855 263 2838

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Single User
Others

₹1,499 per month billed Yearly

One seat, 1 session

One licensed user can initiate device connection one session at a time

Features

  • Access and Control Computers Remotely
  • Secure Unattended Access
  • Remote printing for Mac & Windows on any printer
  • File Sharing
  • Managed Devices :Upto 200
  • Licensed users : 1
  • Number of meeting participants : 10
  • Cross platform access
  • Tech support via phone

Add-ons

  • TeamViewer Remote Management
  • Support for Mobile Devices
  • Servicecamp
  • TeamViewer Assist AR
Multi User
Others

₹3,099 per month billed Yearly

Multiple seats, 1 session

Multiple licensed user accounts, enabling 1 user to connect at any given time

Features

  • Access and Control Computers Remotely
  • Secure Unattended Access
  • Remote printing for Mac & Windows on any printer
  • File Sharing
  • Managed Devices :Upto 300
  • Licensed users : 15
  • Number of meeting participants : 10
  • Cross platform access
  • Customized Device Information
  • User Access Reporting
  • Multiple sessions at a time (channels) : 1 channel included (add on up to 5)
  • Tech support via phone
  • TeamViewer web client

Add-ons

  • TeamViewer Remote Management
  • Support for Mobile Devices
  • Servicecamp
  • TeamViewer Assist AR
  • Extra Concurrent Users
Teams
Others

₹6,599 per Month billed Yearly

Multiple seats, 3 sessions

Multiple licensed users can initiate device connections, with up to 3 sessions open at the same time

Features

  • Access and Control Computers Remotely
  • Secure Unattended Access
  • Remote printing for Mac & Windows on any printer
  • File Sharing
  • Managed Devices :Upto 500
  • Licensed users : 30
  • Number of meeting participants : 10
  • Cross platform access
  • Customized Device Information
  • User Access Reporting
  • Multiple sessions at a time (channels) : 3 channels included (add on up to 10)
  • Mass Deployment
  • Device Access Reporting
  • Complement with Third-Party Integrations
  • Tech support via phone
  • TeamViewer web client
  • Includes features of Add-ons
View Price Page
Remotedesk
Custom

Features

  • On-demand Monitoring
  • Multi-form factor authentication
  • Audit billable hours
  • Mitigate the risk of managing remote agent compliance
  • 24x7x365 chat and phone support
  • Continuous identity verification
  • Admin dashboard
  • Pre-flagged video report
  • Safeguard sensitive client data
  • Easily integrates into your VDI's, extranets and remote workflows
  • Track copy/print screens
  • Identity patterns in compliance breaches while empowering HR
View Price Page
Service Desk
$49 /Month

$39 per technician per month billed annually

$49 per technician per month billed monthly

Features

  • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
GoToAssist
$69 /User/Month

$55 per agent per month billed annually or $660.00 annually

$69 per agent per month billed monthly

Features

  • 1 Agent
  • Agent Console
  • File Transfer
  • Remote Diagnostics
  • Multi-Monitor Navigation
  • Multi-Session Support
  • Slack Integration

Add-On

  • Include Mobile Add-On: Only $20.00/Agent Monthly
  • Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
View Price Page

SCREENSHOTS

TeamViewer Screenshots
View 13 screenshot(s)
Remotedesk Screenshots
View 1 screenshot(s)
GoTo Resolve Screenshots

INTEGRATIONS

  • Salesforce
  • Jira
    NA
  • Slack

ALTERNATIVES

Top alternatives to TeamViewer

Zoho Assist
Zoho Assist
ZooM SFA
ZooM SFA
Tasklog Teams
Tasklog Teams
VNC Connect
VNC Connect
AnyDesk
AnyDesk

Top alternatives to Remotedesk

TeamViewer
TeamViewer
VNC Connect
VNC Connect
BeyondTrust Remote Support
BeyondTrust Remote Support
ISL Online
ISL Online
Zoho Assist
Zoho Assist