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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Raaft helps you better understand why your customers are cancelling their products or subscriptions so you can reduce churn, address any common issues, and improve retention. Every time a customer tries to cancel their subscription, Raaft asks them a set of questions that can help you understand what’s going wrong. This retention flow is customizable, but includes options such as asking why they are leaving, and then offering solutions to that problem to stop the customer cancelling. For example, if the customer says the product is too expensive, then Raaft automatically responds to that by offering them a discount on their next subscription. Raaft then centralizes these issues into one dashboard so you can spot patterns and problems you need to fix. You can also customize the experience to fit your brand, and install it by adding a few lines of code to your website. Read more | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more |
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 11 Highly Rated # 8 Fastest Growing |
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Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Rowboat $15.00 $15.00 per month Speedboat $150.00 $150.00 per month Yacht $300.00 $300.00 per month |
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ProsperStack
5 Based on 11 Ratings |
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| Company Details | Located in: Bend, Oregon | Located in: San Francisco, CA Founded in: 2013 |
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Not available https://www.raaft.io/ |
+1 (415)-942-5981 https://www.getfeedback.com/ |
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