QuickTapSurvey vs Zonka Feedback Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuickTapSurvey

Survey/ User Feedback Software

4.6 75 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zonka Feedback

NPS Software

4.8 33 user ratings

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Overview

Description	QuickTapSurvey is a flexible survey solution that lets you create, customize and launch surveys and data collection campaigns effectively. It is best suited for the businesses that depend on tablets and smartphones to collect data in person. It has an intuitive interface that provides full-fledged data coverage, that too without any internet connection. Moreover, you can easily design surveys on your own and collect every type of data from anywhere. Its real-time reports provide valuable insights based on which you can make essential business decisions. QuickTapSurvey can be really helpful for trade shows, market research, customer feedback, intercept marketing and in-person lead capture. Read more	Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range of devices, such as iPhones and iPads, as well as Android phones and tablets, and you can even set Zonka surveys up on kiosk or in-store devices. Zonka helps you understand your customer satisfaction levels by enabling you to run transactional and relationship NPS surveys. Once your customers have filled these surveys out, you can access your NPS score on your dashboard immediately, as well as view more detailed information in Zonka’s NPS reports. You can also send out and customize customer satisfaction score (CSAT) surveys, and measure your Customer Effort Score (CES). Read more
Pricing Options	Free Trial Available Starts at $41.0.	Free Trial Available Starts at $24.0.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 88% Momentum 62% Popularity 79%	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 85% Momentum 67% Popularity 87%
SaaSworthy Awards	# 6 Highly Rated # 13 Fastest Growing	Not Available

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 75 user ratings	4.8/5 33 user ratings
Ratings Distribution	Excellent 73.5% Very Good 21% Average 3.1% Poor 0% Terrible 2.5%	Excellent 84.5% Very Good 14.5% Average 0% Poor 0% Terrible 0.9%
Review Summary	Not Available	Zonka Feedback is a customer feedback management software praised for its user-friendly interface, customizable surveys, and robust reporting capabilities. Reviewers appreciate the ease of creating and distributing surveys, the ability to collect feedback from multiple channels, and the detailed analytics and insights provided. However, some users have expressed concerns about the occasional technical glitches and the need for more advanced features like sentiment analysis and integration with other systems. Overall, Zonka Feedback is a solid choice for businesses seeking an intuitive and effective tool to gather and analyze customer feedback.
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Pricing

Pricing Options	Free Trial Available Starts at $41.0.	Free Trial Available Starts at $24.0.
Pricing Plans Monthly Plans Annual Plans	Pro $41.00 $49.00 per month Premium $84.00 $99.00 per month	Essential $24.00 $29.00 per month Professional $79.00 $99.00 per month Growth $169.00 $199.00 per month Enterprise $429.00 $499.00 per month
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Alternatives

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	View All QuickTapSurvey Alternatives	View All Zonka Feedback Alternatives