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Freshdesk |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
| Description | Quantum Workplace is an Employee Engagement Software that helps businesses with detailed metrics within an organisation. The software provides engagement, pulse, and lifecycle surveys helping companies understand what really matters to the employees. For all employees to voice their thoughts and feelings, Quantum Workplace makes an effortless way. Its comprehensive employee engagement survey helps employers to ask the right questions and get data that needs to be forwarded. A lot of things happen between annual engagement surveys. For that, companies need flexible survey tools to help increase communication and transparency, build trust and improve culture. With Quantum Workplace’s pulse surveys, companies can collect quick employee feedback on any workplace topic. These survey tools are easy and quick to launch. Furthermore, this employee engagement software’s lifecycle surveys help employers to understand what is happening at key moments, optimise the employee experience and keep employees engaged no matter where they are in the journey. Read more | Vectorly helps in forming high performing engineering and design teams. Similar to how the autopilot feature on an aircraft functions, this software comes as an all-in-one tool to manage resources, people and stacks on the go. An easy setup process, real-time integration with Gitlab, Jira, Figma and Trello along with over 50 templates to handle job meetings with ease and perfection, makes this software stand out from the rest. A dedicated Performance Tracker help teams discuss review results and employee performance feedback with ease. This ensures that there are absolutely zero manual handlings involved while sending individual feedback reports to particular employees. Objectives and Key Results help brands align towards short term business goals which lead to long-term profit. Vectorly further makes it convenient to group people according to their skill sets and assign tasks accordingly. Incorporation of growth plans, learning recommendations and regular updates of Knowledge Base, keep teams up to the mark with ever-increasing standards of human resources. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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| User Sentiments |
User-friendly interface, Effective Goal Setting and Tracking System, Comprehensive Feedback mechanism, Improved Team Communication Complex Goal Setting Navigation, Lack of Goal-Setting Customization, Limited Survey Customization, Lack of Anonymous Feedback Option |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
| Review Summary |
Overall, reviewers praise Quantum Workplace for its user-friendly interface, comprehensive features, and excellent customer support. Many users appreciate the platform's ability to improve employee engagement, communication, and recognition. They also commend the detailed analytics and reporting capabilities that help them track progress and make data-driven decisions. However, some users mention that the pricing can be high for smaller organizations, and a few users experienced occasional technical glitches. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Quantum Workplace Custom |
Solo $5.00 $6.00 per month Growth $6.00 $8.00 per user / month Perform $10.00 $12.00 per user / month |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
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| Company Details | Located in: Omaha, NE Founded in: 2002 | Located in: United States | Located in: San Francisco, California - 94103 Founded in: 2007 |
| Contact Details |
+1 888-415-8302 https://www.quantumworkplace.com/product/employee-engagement-software |
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+1 415-418-7506 |
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