JivoChat |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Pure Chat is a scalable live chat software that can grow as your business grows. The Pure Chat editor allows you to customize your chat widget the way you want to. The software saves all your chat history, which helps your agents while following up with a particular visitor or customer. Create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats. Its features include Visitor Information & Location Details, FIle Transfer, Chat Alerts, Pre-Chat Infor Form and a lot more. Read more | Heyhi helps website owners provide 1:1 live sales support to their visitors when the latter needs it the most. Customer support executives can receive and start video calls with website visitors on the go, take care of their objections and offer personalised sales support right in the middle of their website or landing pages alike. For startups, Heyhi is quite a game-changer as the founders get to unleash their true story, keeping it true to the audience, distinguishing themselves from the candidates and inspiring many at the same time. An integrated live chat feature promotes engaging relationships with visitors and clients alike. Heyhi is a completely customisable portal for users to indulge in, website owners can add their own logo, make changes within the call to action buttons, change language and integrate with external CRMs on the go. Data stored within is completely secure, making it easy for users to focus on the business-relevant tasks while the software takes care of the rest. All the live videos made over Heyhi are end to end encrypted. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 9 Highly Rated # 15 Most Popular |
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| Total Features |
7 Features
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4 Features
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| Common Features for All |
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| User Rating |
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| Review Summary |
Pure Chat's user-friendliness and ease of setup are widely praised, with many reviewers highlighting its intuitive interface and straightforward onboarding process. Its live chat functionality is considered reliable and efficient, enabling businesses to engage with customers promptly and effectively. Additionally, Pure Chat's reporting and analytics features are often commended for providing valuable insights into customer interactions and overall performance. However, some users have expressed concerns regarding occasional technical issues, limited customization options, and the need for more advanced features. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Growth $39.00 $49.00 per user / month Pro $79.00 $99.00 per user / month |
Welcomer Free Closer $29.00 $29.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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| Screenshots |
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| Videos |
+ 1 More
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| Company Details | Located in: Scottsdale, Arizona |
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| Contact Details |
Not available https://www.purechat.com/ |
Not available https://heyhi.io/ |
| Social Media Handles |
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