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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more | Zipwhip helps businesses communicate with their customers using simple texts. The software allows users to message their existing business phone numbers, integrate with applications they use daily, and send and receive texts on their mobile or computer devices. It provides several features such as in-built personalization, Emojis, customized signatures, group messaging, and MMS to accomplish more work in less time. Users can also create reusable templates to quickly send standard messages repeatedly with simple text templates. It also has a scheduling feature to avoid last-minute scrambles by scheduling texts like billing reminders and appointments. Users can also create auto-replies to ensure their customers always get a response, even when they text them outside of business hours. It also helps in recruiting by connecting users with candidates discreetly. Users can send interview reminders and request for availability of documents. Zipwhip can also be used for marketing by creating events, sales, campaigns, improving engagement, and generating revenue through text marketing. Businesses can track, analyze, and optimize their performance using easy-to-read reports. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 4 Fastest Growing # 8 Most Popular |
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| Review Summary |
Reviewers generally agree that Podium is an effective platform for businesses looking to manage customer interactions and boost their online presence. Common praise includes its ease of use, comprehensive features, and ability to centralize customer communication into a single platform. Reviewers also appreciate its ability to enhance customer satisfaction and streamline business operations. While some users have reported occasional glitches and setup challenges, overall, Podium is highly regarded for its user-friendly interface, time-saving capabilities, and positive impact on business growth. |
Overall, Zipwhip is praised for its ease of use, reliability, and excellent customer support. Users appreciate the intuitive interface, quick setup, and seamless integration with various business tools. The ability to send and receive text messages from a business number on personal devices is seen as a major convenience. However, some users have reported occasional glitches and issues with message delivery, as well as limitations in customization options and reporting capabilities. Additionally, concerns have been raised regarding pricing transparency and the lack of a free trial. |
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Pricing Plans
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Annual Plans
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Essentials $249.00 $289.00 per month Standard $409.00 $449.00 per month Professional $599.00 $649.00 per month |
Economy $35.00 $35.00 per month Business $100.00 $100.00 per month Enterprise Custom |
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| Company Details | Located in: Lehi, Utah | Located in: Seattle, Washington Founded in: 2007 |
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+1-833-276-3486 https://www.podium.com/webchat/ |
+1 855-947-9447 https://www.zipwhip.com/ |
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