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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Workday Peakon Employee Voice logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Feedbeo logo
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Confetti logo
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Featured

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Support Suite logo

Zendesk Support Suite

Help Desk Software

4.3 7,211 user ratings

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Overview

Description Peakon software is a platform used to collect employee feedback and build business in real-time. Engage Employees to increase productivity and measure the performance with metrics to optimise your employee experience. Nurture leadership in your organisation with data-driven insights from Peakon. HR Managers, Small, Medium and Large companies make use of the software. Read more Feedbeo is the simplest software solution for professional team engagement, regardless of where they’re located. Whether team is remote, in-person or participating in a hybrid meeting, feedbeo helps create an engaging environment that boosts productivity and morale. This powerful platform offers a variety of tools help to maximize each step of the event lifecycle. With feedbeo, can easily create content and agendas for virtual meetings and distribute them within minutes. Before the meetup begins, attendees are able to add feedback within secure channels and communicate any questions or comments 24/7. During the meeting itself, conference participants can add onto topics that have already been covered, allowing for fluid conversations without long wait times. Annoying background noise which distorts voices is eliminated thanks to advanced audio technologies built into the platform. Moreover, real-time chat notifications alert users when something important has been said or added so no one ever gets left behind. Read more Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    65%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    64%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    68%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    64%
  • Popularity
    60%
SaaSworthy Awards
Not Available
Not Available
Not Available
# 7 Fastest Growing # 12 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.9/5 113 user ratings
Not Available
Not Available
4.3/5 7,211 user ratings
Rating Distribution
  • Excellent

    86.7%
  • Very Good

    11.5%
  • Average

    1.8%
  • Poor

    0%
  • Terrible

    0%
Not Available
Not Available
  • Excellent

    59.3%
  • Very Good

    27.2%
  • Average

    4.4%
  • Poor

    1.3%
  • Terrible

    7.9%
User Sentiments

    User-friendly interface, In-depth analytics and insights, Effective communication and feedback tools, Actionable insights and recommendations

    Complex initial setup, Limited third-party integrations, Lack of granular reporting options, Confusing scoring system

    Not Available
    Not Available

    Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base

    Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation

Review Summary

Peakon is a cloud-based employee feedback and engagement platform that empowers organizations to gather and analyze employee feedback, measure employee engagement, and take action to improve the employee experience. Users praise Peakon for its user-friendly interface, customizable surveys, and actionable insights. They also appreciate the platform's ability to integrate with other HR systems and its robust reporting capabilities. However, some users have reported experiencing occasional technical glitches and limited customization options for surveys. Overall, Peakon is a well-received platform that helps businesses collect valuable employee feedback and drive positive change within their organizations.

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Not Available

Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00.
Pricing Plans
Monthly Plans Annual Plans

Workday Peakon Employee Voice Custom

Free Free

Business $49.00 $49.00 per month

Pay As You Go Others

Plus Others

Pro Others

Enterprise Custom

Annual Event Planning Custom

Support Team $19.00 $25.00 per user / month

Suite Team $55.00 $69.00 per user / month

Suite Professional $115.00 $149.00 per user / month

Suite Enterprise $169.00 $219.00 per user / month

Suite Team (Employee Service Suite) $55.00 $69.00 per user / month

Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month

Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month

Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month

 
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View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

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Vendor information

Company Details Located in: Copenhagen, Denmark

Not available

Located in: Boca Raton, Florida Founded in: 2017 Located in: San Francisco, California - 94103 Founded in: 2007
Contact Details

+45 (0) 89 88 7938

https://www.workday.com/en-us/products/employee-voice/overview.html

Not available

https://feedbeo.com/

+1 917-310-3193

https://www.withconfetti.com/

+1 415-418-7506

https://www.zendesk.com/service-suite/

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