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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Oracle Fusion Field Service is a cloud-based solution that streamlines field service management, helping businesses schedule, route, and equip mobile workers efficiently. It enables accurate forecasting, workload management, and demand prediction to build long-term plans while tracking performance. Configure your service model to meet goals for operational efficiency, cost control, and customer satisfaction. The solution ensures on-time arrivals, reduces travel distance, eliminates unnecessary truck rolls, and increases jobs completed per day. Mobile workers can access critical job details and capture information, even offline. Guided assistance shortens onboarding and ensures consistent service. Workers can also access manuals, videos, and schematics directly from the mobile app for quick problem-solving. Field workers can easily check parts availability, manage inventory, and optimize their trunk stock. Customers benefit from real-time visibility of arrival status, rescheduling options, and preferred communication channels like SMS or video chat. With Oracle Fusion Field Service, businesses can deliver seamless, efficient, and customer-focused field service operations.. Read more | CrewTracks is the first truly paperless field management solution in the mobile timekeeping space. The web interface enables you to import a bid, schedule jobs, dispatch crews and equipment, and view automatically-generated reports in real time, while the mobile app allows field workers to quickly report attendance, work completed, and materials and equipment usage, all accompanied by notes and photos. Our newest feature, Document Management, enables office staff to upload plans, drawings, or custom PDF forms for the field crews to view, edit, annotate, and sign. CrewTracks makes it easy to gather the information you need to eliminate paperwork, stay within budget, and stop letting so much time and money slip through the cracks. Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
13 Features
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7 Features
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| Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| User Sentiments |
Ease of Use, Efficient Workflow, Data Organization, Comprehensive Features System Instability, Slow Performance, Navigation Complexity, Limited Customer Support |
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| Review Summary |
Oracle Field Service Cloud is generally well-received by users, with many positive reviews highlighting its robust scheduling and dispatching capabilities, ease of use, and ability to enhance field service operations. It is praised for its comprehensive features such as work order management, inventory tracking, and customer relationship management. However, some users have expressed concerns about its pricing and occasional technical issues. Overall, Oracle Field Service Cloud seems to be a reliable and user-friendly solution for field service management, with a strong focus on streamlining operations and improving efficiency. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Oracle Fusion Field Service Custom |
CrewTracks $10.00 $10.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: Austin, Texas | Located in: Layton, Utah Founded in: 2015 |
| Contact Details |
+1 737-867-1000 |
+1 801-742-5555 |
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