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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Oracle CX Sales logo
CRM Software

3.7 673 user ratings

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Overview

Description Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more Oracle CX Sales guides sellers with the most intelligent and relevant recommendations for sales. The set of tools provided by Oracle CX Sales is all powered by machine learning that mostly focuses on clean and reliable customer data for clients to trust on. The platform further enables clients to automate every task related to product and work management, allowing sales representatives to access critical records easily. So that client organisations can focus their real concern towards information and more time selling. The featured functions thus include sales force automation, sales planning, customer data management, data fox data management, sales performance management and virtual sales capabilities. Further, it enables clients to unify instant customer intelligence with data sourced from ERP and HR systems for generating ideal quotas, aligning sales compensation and managing territories to meet and, of course, exceed immediate business goals. Some of the notable tools include digital sales assistants, adaptive search and a lot more of them that provide a seamless B2B or B2C experience. Read more
Pricing Options
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Not Available
  • Oracle CX Sales Offers Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    62%
  • Popularity
    70%
SaaSworthy Awards
Not Available
# 13 Highly Rated # 13 Highly Rated

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 59 user ratings
3.7/5 673 user ratings
Rating Distribution
  • Excellent

    47.5%
  • Very Good

    33.9%
  • Average

    16.9%
  • Poor

    0%
  • Terrible

    1.7%
  • Excellent

    14.6%
  • Very Good

    56.5%
  • Average

    18%
  • Poor

    4.8%
  • Terrible

    6.2%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Not Available
  • Oracle CX Sales Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Zendesk Sunshine Custom

Oracle CX Sales Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Custom Objects
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Videos Video Thumbnail
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Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: San Francisco, California Located in: Redwood Shores, California
Contact Details

+1 888-670-4887

https://www.zendesk.com/platform/

+1 650-506-7000

https://www.oracle.com/cx/sales/

Social Media Handles

Not available

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