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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Laserfiche logo
Document Management Software

4.6 1,322 user ratings

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Overview

Description OpenText CMS provides content management solutions to business enterprises with a broad range of products that enables your people to gain secure access to information from any device or location. Its Document Management feature is a powerful, fully integrated system that provides the essentials for managing business-critical documents. It lets the user retrieve information faster and easier, all the while maintaining a high quality standard. The OpenText Content Suite Platform allows the enterprise to integrate content into business processes and maximize the value of content while minimizing the risks and costs associated to the content. Read more Laserfiche is a Smart Data Management Software that helps businesses to capture, secure, and organize business-critical documents digitally at one place. The tool enables businesses to set up AI powered workflows, e-forms, and analytics dashboard to eliminate manual interventions. Laserfiche supports ECM integration that allows businesses to easily integrate it with existing applications enabling robotic automation to eliminate repetitive tasks. It can also work with Microsoft Office 365 applications smoothly. The tool enables businesses to set up guidelines for organizing, accessing, and using available documents and ensure that the same are followed, ensuring compliance and business continuity. Its secure document management tool allows users to protect sensitive content, enable compliance, and ensure that records' integrity is intact. Laserfiche is designed to suit multiple industries like healthcare, Law enforcement, Insurance, Commercial, etc. Its cloud integration allows users to access all documents remotely, even while working from home, thus ensuring business continuity. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    95%
  • Momentum
    70%
  • Popularity
    93%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online

Reviews & Ratings

User Rating
4.1/5 30 user ratings
4.6/5 1,322 user ratings
Rating Distribution
  • Excellent

    33.3%
  • Very Good

    46.7%
  • Average

    13.3%
  • Poor

    6.7%
  • Terrible

    0%
  • Excellent

    64.3%
  • Very Good

    30.9%
  • Average

    2%
  • Poor

    1.3%
  • Terrible

    1.5%
User Sentiments

    Robust Records Management, User Friendly Interface, Strong Security Controls, Extensive Integrations

    High Cost, Complex Customization, Slow Support Response, Outdated Interface

    Powerful Search Functionality, Ease of Use, Extensive Integrations, Workflow Automation

    Lack of Technical Documentation, Complicated Licensing, Occasional Software Glitches, Limited Offline Functionality

Review Summary

Reviewers praise OpenText ECM for its robust features, scalability, and ease of use. Its document management capabilities, including version control, collaboration tools, and powerful search functionality, are particularly well-received. Additionally, users appreciate its integration options with other business systems and its ability to streamline workflows. While some reviewers mention the need for improved user training and occasional performance issues, the overall sentiment is positive, with many users highlighting its positive impact on their organizations.

Laserfiche, a renowned content services platform, boasts a wealth of positive reviews across various platforms. Users consistently praise its user-friendly interface, seamless integration capabilities, robust security features, and exceptional customer support. The platform's document management and workflow automation capabilities are particularly well-received. Laserfiche is also lauded for its ability to streamline business processes, enhance collaboration, and improve productivity. However, some users have expressed concerns regarding the software's steep learning curve and occasional performance issues. Overall, Laserfiche is a highly regarded content services platform that delivers comprehensive solutions for businesses seeking to optimize their document and content management processes.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Laserfiche Custom

  Not Available
View Detailed Pricing

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Vendor information

Company Details Located in: Waterloo, Canada Founded in: 1991 Located in: Long Beach, California Founded in: 1987
Contact Details

Not available

https://www.opentext.com/what-we-do/products/enterprise-content-management

+1 800 985 8533

https://www.laserfiche.com/

Social Media Handles

Not available

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