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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnPage logo
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description OnPage is a secure smartphone app for incident alert management that allows response teams to monitor and manage incidents and get the most from their digital tech investments. It offers rock-solid escalation tools, on-call capabilities, and persistent notification service that are used by physicians and IT teams to guarantee that important alerts are never missed during the times of need. OnPage assists organizations with all of their important notification requirements, whether it's to decrease IT infrastructure downtime or reduce incident reaction time for healthcare professionals. With OnPage, critical alerts are always delivered to the appropriate responders at the perfect time. It simplifies communication processes and accelerates problem resolution for response teams. OnPage’s cutting-edge technology is used by hospitals, security operations centres (SOCs), DevOps, supply chain operations, and many other organisations to minimise communication resistance between team members and guarantee outstanding alarm response. It offers secure two-way communication and the texts are SSL encrypted and only message participants can see them. Additionally, you can eliminate manual mistakes by scheduling the on-call staff as an escalation group with OnPage. Read more ResQ is the ultimate reporting and incident resolution tool for any business. The Slack integration allows seamless communication and speedy resolution of incidents right within existing Slack channels- no need to switch applications or interfaces. Because ResQ provides real-time updates, users can quickly and effectively resolve incidents as they arrive. And once the incident is over? Postmortems (retrospectives) are just a few clicks away with the easy-to-use web dashboard. Through postmortems, businesses can review the facts around an incident or issue, determine root causes and take steps to avoid similar issues in the future. ResQ makes it easier than ever for professionals to communicate when needed and make sure chances for improvement are identified afterward. Get the peace of mind that comes from knowing every issue is resolved professionally with ResQ today. Read more
Pricing Options
  • Free Trial Available
  • Starts at $13.99.
  • Free Trial Not Available
  • ResQ Offers Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    87%
  • Momentum
    60%
  • Popularity
    80%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    63%

Features

Total Features
7 Features
10 Features
Common Features for All
    Audit Trail A record of changes made in chronological order of a user or activity
    Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
    CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
    Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
    Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
    Incident Prioritization Sets priority levels by considering the severity and impact of incidents
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Real-time Dashboard Provides easy visualization of the latest data
    Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
    Safety Management Precautionary measure to ensure the risks are estimated and mitigated
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 4 More - Show Less
    • Audit Trail A record of changes made in chronological order of a user or activity
      Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
      CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
      Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
      Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
      Incident Prioritization Sets priority levels by considering the severity and impact of incidents
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Real-time Dashboard Provides easy visualization of the latest data
      Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
      Safety Management Precautionary measure to ensure the risks are estimated and mitigated
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 5 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      64.2%
    • Very Good

      28%
    • Average

      4.7%
    • Poor

      1.7%
    • Terrible

      1.3%
    Not Available
    Review Summary

    Users generally appreciate the product's ease of use, user-friendly interface, and the wide range of features it offers. They find it helpful for tracking and resolving incidents, managing tasks, and communicating with team members. However, some users have reported issues with the product's reliability, occasional bugs, and a learning curve for new users. Additionally, some users have expressed concerns about the product's pricing and the lack of customization options.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $13.99.
    • Free Trial Not Available
    • ResQ Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Onpage $13.99 $13.99 per user / month

    Enterprise Silver $22.99 $22.99 per user / month

    Enterprise Gold $28.99 $28.99 per user / month

    ResQ Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available ResQ dashboard demo
    + 1 More
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Waltham, Massachusetts Founded in: 1997

    Not available

    Contact Details

    +1 781-916-0040

    https://www.onpage.com/

    Not available

    https://www.resqlabs.com/

    Social Media Handles

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