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Enterprise Wiki Software

4.7 4,679 user ratings

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Sponsored
Buzz logo

Buzz

Enterprise Wiki Software

4 2 user ratings

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Sponsored
ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

Enterprise Wiki Software

4.4 351 user ratings

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Overview

Description Notion is a comprehensive management tool that lets users write, plan, collaborate, and organize. It aims to eliminate the need for several tools by bringing multiple functionalities in one software. It offers features for notes and documents with lists made of checkable elements that also get struck out once checked. Notion even offers functionality to create and maintain a neat and categorized knowledge base for the team. Users can manage their tasks & projects using Kanban layout boards, a calendar, and list views. Tasks and issues can be created and maintained and their related info can be tracked. Statuses can be changed and team collaboration is possible. The tool also has the functionality to manage spreadsheets and databases. Users can also access several keyboard shortcuts using slash (/) commands. The UI is drag-and-drop friendly. Notion also embeds several other apps including Google Sheets, Docs, Drive, Maps, Figma, Invision, Framer, Twitter, and more. Read more Transno app is a mind-mapping tool that is used to manage notes, outlines and perform task scheduling efficiently. The software enables you to record meeting details and create content as well. One can use Transno as a checklist tool to chalk out the to-do list or the shopping list. It offers collaboration with clients and sharing of documents in different formats. The app helps to structure notes for a seamless experience by keeping them to the point and appropriate. Moreover, a given user can plan upcoming events and keep a track of activities in the form of notes. It supports multiple themes to rapidly create ideas and concepts to map the mind. Everything in Transno is cloud-based which means all information is safely stored in one place for quick accessing. Users can sync their data automatically and record notes and jot down their ideas anytime and anywhere. Managers can gauge team potential and at the same time let employees be productive. Organizations can use this application to share links to work jointly with clients for a quick and effective solution. Read more Buzz is white label and easy to brand and customize by non-technical staff. A real community that helps each other with real names and faces. A high-quality knowledge base. Manage content, authors, members through an easy-to-use dashboard designed for minimal data entry. Automatically updated titles, meta tags, and optimized pages for keywords. Lightweight HTML and optimized for search engines. Your customers will find information in under a few milliseconds with instant auto-complete. Read more ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features. Read more
Pricing Options
  • Free Trial Available
  • Starts at $4.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $49.00. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.7/5 4,679 user ratings
Not Available
4/5 2 user ratings
4.4/5 351 user ratings
Rating Distribution
  • Excellent

    78.2%
  • Very Good

    18.4%
  • Average

    1.9%
  • Poor

    0.3%
  • Terrible

    1.3%
Not Available
  • Excellent

    50%
  • Very Good

    0%
  • Average

    50%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    54.4%
  • Very Good

    36.2%
  • Average

    8%
  • Poor

    0.9%
  • Terrible

    0.6%
User Sentiments

    Customizable Workspace, Versatile Features, AI Writing Assistant, Extensive Integrations

    Steep Learning Curve, Slow Loading Times, Limited Offline Functionality, Mobile App Experience

    Not Available
    Not Available

    Intuitive Interface, Flexible Ticketing System, Centralized Platform, Extensive Integrations

    Mobile App Functionality, Limited Reporting Capabilities, Occasional Technical Errors, Complex Ticket Management for Technicians

Review Summary

Users praise Notion's versatility and customizability, highlighting its ability to serve as a comprehensive workspace for note-taking, project management, and collaboration. Commendations are also given for its user-friendly interface, clean design, and seamless integration with various third-party applications. However, some reviewers express concerns about the occasional occurrence of technical glitches, a learning curve for new users, and limitations in offline accessibility. Overall, Notion is generally well-received for its flexibility, ease of use, and integration capabilities, but it could benefit from improved stability and offline functionality.

Not Available
Not Available

Users praise ManageEngine ServiceDesk Plus for its ease of use, comprehensive features, and excellent customer support. They appreciate its user-friendly interface, customizable workflows, and robust reporting capabilities. Many reviewers highlight its ability to streamline IT service management processes, improve technician productivity, and enhance overall IT service delivery. They also commend its mobile app and integration options, which provide flexibility and convenience. Moreover, users value the prompt and helpful support they receive from the ManageEngine team. They recommend ManageEngine ServiceDesk Plus as a reliable and efficient IT service management solution for businesses of all sizes.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $4.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $49.00. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Personal Free

Personal Pro $4.00 $5.00 per month

Team $8.00 $10.00 per user / month

Enterprise Custom

Transno Free

Bee Free

Hive $49.00 $49.00 per month

Swarm $499.00 $499.00 per month

Service desk plus Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Notion screenshot
+ 3 More
Not Available Not Available ManageEngine ServiceDesk Plus Demo - Live dashboards
+ 15 More
Videos Not Available Not Available Not Available Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: San Francisco, CA Founded in: 2013

Not available

Not available

Located in: Pleasanton, CA
Contact Details

Not available

https://www.notion.so/

Not available

https://transno.com/

Not available

https://getbuzz.io/discover

+1 (888) 900-9646

https://www.manageengine.com/products/service-desk/

Social Media Handles

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