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ManageEngine Analytics Plus |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more | Automox provides accurate security tools to reduce vulnerabilities associated with IT Operations. The software enables control and overall visibility of issues from one platform irrespective of the scale. It finds out vulnerabilities in real-time and fixes them within a few days, besides seamlessly integrating security tools and fixing possible issues across thousands, in a few moments. Moreover, IT professionals can manage their endpoints from anywhere without any complex VPN or infrastructure. Cross-platform support from a single console is also available whether the endpoints are virtual or physical. In the same console, professionals can spot the misconfigured systems, compliance issues and missing patches. Automox consumes only 10 MB which means it is lightweight and occupies minimum system space and resources. This ensures zero impact on the end-user. It also manages patches automatically to ensure proper decision making. These as a whole reduce the vulnerability of the operations to any potential cyber attack. IT Professionals can even manage servers, clients and virtual machines without databases or VPNs through the same. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
Ease of Use, Cross-Platform Support, Automated Patch Management, Excellent Customer Support Reporting Features Need Improvement, Occasional Software Issues, Limited Third-Party Software Support, Agent Connectivity Issues |
| Review Summary |
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
Automox receives positive reviews for its user-friendly interface, robust patching capabilities across multiple platforms, and comprehensive support. Users appreciate the ease of setting up policies, deploying software, and managing devices, particularly in hybrid environments. They highlight the time-saving benefits of automated patching and the ability to track and resolve issues effectively. However, some users find reporting features lacking, and improvements in this area are desired. While Automox excels at patching Windows systems, some users express concerns about Mac compatibility and the need for manual reboots after patching. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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NinjaOne Custom |
Patch OS $1.00 $1.00 per month Automate Essentials Custom Automate Enterprise Custom |
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| Company Details | Located in: Austin, TX | Located in: Boulder, Colorado Founded in: 2015 |
| Contact Details |
+1 888 542-8339 |
1 720-440-2495 |
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