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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

New Relic APM logo
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description New Relic is a popular application management software that was established by Lew Cirne in 2008. In the last few years, New Relic has spread across the globe and is currently an integral tool for all IT industries and business executives. This software lets users monitor apps and address critical issues before they affect end-users. It supports languages like Python, Java, PHP, and NET. New Relic offers its services in several places across the globe. So suppose a site is working in Sydney but users want to find out if it is available in Tokyo as well, they can do so in a few seconds using the simple and free ping checks which gives detailed information about the availability of the site in a particular country. Users can send calls to APIs and confirm that each output and system response is successfully returned from multiple locations across the world. On noticing any errors in the software, users can take actual screenshots of the errors and send it to the creators of New Relic. Read more Instana is an enterprise observability platform, developed to reduce the burden of application monitoring and manual observability of your Dev+Ops teams. With Instana's completely automated application observability, you'll be able to make sense of your disorganized cloud-native settings, providing the context you need to take intelligent decisions and maintain optimal application performance. Using Instana, you can monitor, trace, and profile all of your applications and services automatically. It gives you a complete picture of the application and its infrastructure along with undertaking intelligent steps to reduce troubleshooting and improve performance. To assist and improve application performance, you can fully automate application performance management with Instana. Users can predict issues and automate remediation using AI-assisted troubleshooting with Instana. With no human configuration, it automates discovery, mapping, and configuration along with profiling every process, tracing every request, and monitoring every service. It automatically captures and isolates browser faults, including JavaScript errors and combines web page data at the granular level with end-to-end services and infrastructure to improve the overall efficiency. Additionally, the platform easily supports all virtual, physical, and serverless operations and services. Read more SigNoz is a new SaaS solution for managing faults in deployed apps. It provides tools for running queries and aggregating data based on custom tags to track business indicators. You gain native support for OpenTelemetry, which is an emerging industry standard for instrumentation, with SigNoz. You may keep track of your consumption and customize your retention term and sampling rate to meet your specific requirements. With SigNoz, you'll never have to worry about scaling issues because they offer a scalable and modular architecture that can manage enterprise scale. It's created with the most recent versions of typescript, Golang, and React, which are the developers' favorites. There are no startling pricing charges or unexpected month-end costs, so users can forget about large SaaS expenditures. You will receive data on your clear consumption. You also don't have to worry about your SaaS service being hacked and your customers' data being compromised. With all of your tracing and monitoring data in your infrastructure, you have complete control over your data. Read more Plesk is the premier WebOps hosting platform, capable of running, automating, and expanding applications, websites, and hosting services. It is the only OS-agnostic platform, used in over 140 countries in 32 languages across 384,000 servers, managing 11 million websites and 15 million mailboxes. As 50% of the top 100 service providers partner with Plesk, this hosting platform provides application developers with easy and secure access to web infrastructure, expertly managed by web professionals and hosting companies. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $9.90. Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    98%
  • Momentum
    64%
  • Popularity
    94%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    84%
  • Momentum
    63%
  • Popularity
    77%
  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    72%
  • Popularity
    70%

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.1/5 1,016 user ratings
4.6/5 94 user ratings
Not Available
Not Available
Rating Distribution
  • Excellent

    33.2%
  • Very Good

    52.4%
  • Average

    10.7%
  • Poor

    1.9%
  • Terrible

    1.9%
  • Excellent

    64.9%
  • Very Good

    33%
  • Average

    1.1%
  • Poor

    1.1%
  • Terrible

    0%
Not Available
Not Available
User Sentiments

    Detailed Performance Insights, Comprehensive Performance Monitoring, User-Friendly Interface, Effective Alerting System

    Mobile App Performance Issues, High Pricing, Complex User Interface, Lack of Log Access

    Ease of Use, Microservice Monitoring, Detailed Performance Insights, Extensive Integrations

    Steep Learning Curve, Limited .NET Support, Occasional Support Delays, Instability After Updates

    Not Available
    Not Available
Review Summary

Overall, users find the platform comprehensive and easy to use, praising its intuitive interface, customizable dashboards, and extensive monitoring capabilities. They appreciate the real-time data and alerting system, which helps them quickly identify and resolve issues. However, some users express concerns about the potential complexity for non-technical users and the occasional glitches or bugs they encounter. Additionally, a few users find the pricing to be on the higher side, especially for smaller teams or organizations.

Instana's customer reviews reveal both strengths and weaknesses. Praises are directed towards its user-friendly interface, comprehensive features, and helpful customer support. The platform is lauded for its efficient installation and configuration processes, enabling quick integration into existing systems. However, some users have encountered challenges with the product's complexity, reporting occasional bugs and performance issues that require attention. Additionally, the pricing structure has been a concern for some, citing it as a potential barrier for wider adoption.

Not Available

User reviews of Plesk highlight its user-friendly interface, ease of use, and powerful features for managing websites, emails, and domains. Users appreciate Plesk's intuitive design, making server administration more accessible for non-technical users. However, concerns about Plesk's cost, occasional bugs, and the need for regular updates are also mentioned. Some users find its security features lacking, while others report compatibility issues with certain software or platforms.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $9.90. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials Others

Pro Others

Instana Custom

OpenSource APM Free

Web Admin Edition VPS $9.90 $12.00 per month

Web Pro Edition VPS $15.26 $18.50 per month

Web Host Edition VPS $25.16 $30.50 per month

Partners Custom

 
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Screenshots & Videos

Screenshots New Relic APM screenshot
+ 7 More
Monitoring Python with Instana
+ 2 More
Signoz - Metrics Tool
+ 2 More
Not Available
Videos Video Thumbnail Video Thumbnail
+ 1 More
Video Thumbnail Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: San Francisco, CA Located in: Chicago, Illinois Founded in: 2015 Located in: Bengaluru, India Located in: Schaffhausen, Switzerland Founded in: 2000
Contact Details

(650) 777-7600

https://newrelic.com/products/application-monitoring

+1 415-340-2777

https://www.instana.com/

Not available

https://signoz.io/

+41 52 539 10 00

https://www.plesk.com/

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