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Twilio Flex

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Overview

Description EnableX is an advanced communication software that presents teams, organizations, and establishments, flexibility to build, deliver, and optimize their global-connectivity. Empowered with video, audio, and web conferencing options the solution offers engaging and pristine connectivity with remote workforce. EnableX is a smart and secure Carrier-Grade Platform, maximizing availability, and upgradability. It enables teams to get in touch with each-other by one-click access. The customizable platform enables users to configure video streams, hosting, UI besides other core functionalities. The software is compatible with multiple coding languages like PHP, Javascript, Python etc making integration with external applications a hassle-free task. Enterprises can use EnableX to offer intuitive assistance to their customers located at different parts of the globe, via SMS or voice-enabled numbers. The software offers an exceptional user experience with various engaging tools like Recording, Whiteboard, Annotation, Screen Sharing, and more. Patented Bandwidth, AES-256 bit encryption and audio fallback are its other offerings. Media Zone feature within the particular facilitates users to host multiple media traffics in particular regions with full compliance to regulatory laws. All user data remains anonymous promoting data privacy. Read more MSG91 is a top-notch communication platform trusted by more than 30,000 businesses. It comes equipped with a fully-featured communication API for individual businesses and developers alike, enabling them to engage with customers in a global format. Moreover, businesses can also depend on the omnichannel platform to deliver consistent experience over transactional emails, automate website specific SMS deliveries and utilise voice communication as per need. They can even proceed to offer interactive communication through IVR, call assigning, call redirecting and call recording. For teams working together, MSG91’s inbuilt cloud customer support solution helps with quick request resolution across multiple channels, preferred by individual clients. Available 2FA integration mechanism helps with added protection and reliable authentication alike. Covered use cases include number lookup, pin generation, voice failover and global coverage. The platform also offers a real-time integration facility with external platforms like Cs-Cart, Zoho Campaign and ERP Next. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • MSG91 Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 112 user ratings
4.4/5 94 user ratings
Rating Distribution
  • Excellent

    83%
  • Very Good

    13.4%
  • Average

    1.8%
  • Poor

    1.8%
  • Terrible

    0%
  • Excellent

    63.8%
  • Very Good

    25.5%
  • Average

    1.1%
  • Poor

    1.1%
  • Terrible

    8.5%
User Sentiments

    Excellent Customer Support, Seamless API Integration, Easy to Use Interface, Comprehensive Documentation

    Limited UI Customisation Options, Occasional Connectivity Issues, Inconsistent Support Response Times, Lack of Branding Options

    Easy API Integration, Reliable SMS Delivery, Responsive Customer Support, Competitive Pricing

    Unreliable Dashboard, Complicated WhatsApp Business API, Inconsistent API Performance, Poor International Delivery

Review Summary
Not Available

Based on reviews from various platforms, users generally appreciate MSG91's reliable messaging services. They highlight its user-friendly interface, efficient bulk SMS delivery, and responsive customer support. However, some users have encountered occasional technical issues like delayed messages or connectivity problems. Additionally, a few reviewers have suggested that pricing could be more competitive. Overall, MSG91 is considered a trustworthy and efficient SMS solution with room for improvement in certain areas.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • MSG91 Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Video and Voice Calls Others

SIP Interconnection Others

Voice-Only Call Others

MSG91 Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Videos Not Available Video Thumbnail

Vendor information

Company Details Located in: Singapore Located in: Indore, MP
Contact Details

Not available

https://www.enablex.io/

01800 121 2911

https://msg91.com/

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