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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Moveworks logo
Help Desk Software

4.9 41 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Espressive logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Moveworks is an employee service management platform that helps companies by making the work environment productive for their employees. Moveworks is an all-in-one platform for all the work, issuing an IT ticket to managing the HR portal. The platform offers an intelligence engine, triage, multilingual support, performance dashboards, and integration partners. For IT teams, conversational AI can automate a variety of tech issues, from provisioning software, resetting passwords and creating email groups. Moveworks also helps companies create an effortless employee experience. The platform makes sure that an organisation complies with every financial policy. It provides the right paragraph from the company’s knowledge base. Furthermore, Moveworks maximises the value of these resources. It immediately learns new information and surfaces it over chat. Moveworks uses conversational AI to address questions automatically. The platform’s bot surfaces the exact answer based on the user’s role, location, and security permissions. Moveworks personalise messages to cut through the noise. Read more Espressive Barista, our AI-based virtual support agent (VSA), incorporates advanced NLP and conversational AI to automate resolution of employee questions, issues, and requests with personalized responses that result in elimination of 70% of help tickets, enabling you to recoup 1.2 weeks of productivity per employee per year. Read more Laxis is a sophisticated sales enablement platform designed to optimize lead generation, meeting management, and CRM updates, allowing teams to prioritize closing deals and driving business growth. With access to a comprehensive database of over 150 million global B2B contacts, Laxis enables sales professionals to identify and connect with high-value prospects confidently. Verified contact information and up-to-date insights ensure an accurate and efficient sales funnel. Advanced filters, including company size, revenue, funding, tech stack, and hiring signals, support the creation of highly targeted prospect lists, eliminating guesswork and improving productivity. The Laxis AI Prospect Research Agent streamlines research by gathering relevant insights such as press mentions, product launches, job postings, and partnerships, offering real-time context for effective lead engagement. Additionally, Laxis facilitates personalized, data-driven outreach campaigns at scale to enhance engagement and deliver superior results. Its AI Meeting Assistant further elevates conversations through real-time summaries, chatbot support, CRM auto-updates, and follow-up reminders. Sales coaching tools are also available to help teams refine strategies and achieve sustained success. By equipping sales teams with advanced tools and actionable insights, Laxis empowers more efficient processes, smarter decision-making, and consistent deal closures. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever and Custom plan.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    75%
  • Momentum
    65%
  • Popularity
    77%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    67%
  • Momentum
    60%
  • Popularity
    77%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    68%
  • Momentum
    60%
  • Popularity
    77%

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online
  • Online

Reviews & Ratings

User Rating
4.9/5 41 user ratings
Not Available
Not Available
Rating Distribution
  • Excellent

    85.4%
  • Very Good

    14.6%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Not Available
Not Available
Pros & Cons
  • All-in-one platform for IT and HR management
  • Conversational AI automates tech issues and employee queries
  • Maximises value of knowledge base resources
  • Personalises messages to improve communication
  • Complies with financial policies
  • May require additional training for complex use cases
  • Customisation options could be more robust
  • AI-based virtual support agent automates employee queries
  • Eliminates up to 70% of help tickets
  • Recoups 1.2 weeks of productivity per employee per year
  • Advanced NLP and conversational AI for personalised responses
  • Easy to integrate with existing systems
  • May not be suitable for all types of businesses
  • Requires ongoing maintenance and updates
Not Available
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Moveworks Custom

Espressive Custom

Basic (AI Meeting Assistant) Free

Premium (AI Meeting Assistant) $9.99 $15.99 per month

Business (AI Meeting Assistant) $19.99 $29.99 per month

Enterprise (AI Meeting Assistant) Custom

Inbound Lead Acceleration (AI SDR) Custom

Outbound Sales Automation (AI SDR) Custom

Basic (AI Prospect Research Agent) Free

Premium (AI Prospect Research Agent) $49.99 $59.99 per month

Business (AI Prospect Research Agent) $99.99 $119.99 per month

Enterprise (AI Prospect Research Agent) Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Mountain View, California - 94043 Founded in: 2016 Located in: Santa Clara, California Located in: San Francisco, California Founded in: 2020
Contact Details

Not available

https://www.moveworks.com/platform

+1 408-919-0203

https://www.espressive.com/

334 366 9398

https://www.laxis.com/

Social Media Handles

FAQs

What are the key features of Moveworks?

Moveworks offers an all-in-one platform for employee service management, including IT ticket management, HR portal management, an intelligence engine, triage, multilingual support, performance dashboards, and integration partners.

How does Moveworks help IT teams?

Moveworks uses conversational AI to automate a variety of tech issues for IT teams, such as provisioning software, resetting passwords, and creating email groups.

What are the benefits of using Moveworks for employee experience?

Moveworks helps companies create an effortless employee experience by providing the right information from the company's knowledge base, maximizing the value of resources, and using conversational AI to address questions automatically.

How does Moveworks ensure compliance?

Moveworks helps organizations comply with financial policies by providing the right paragraph from the company's knowledge base and immediately learning new information to surface it over chat.

What are the integration partners of Moveworks?

Moveworks integrates with a wide range of SaaS products, including Freshsales, Igloo Software, Microsoft Teams, Slack, Cisco Webex Webinars, Confluence, Workplace, Google Chat, Jive Voice, Simpplr, Cherwell Asset Management, Guru, Ping Identity, Glip, Google Drive, Microsoft SharePoint, OneLogin, Zendesk Chat, Azure AD, Okta, Zendesk Explore, and Jira.

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