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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine logo
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Moskit logo
CRM Software

4.5 2 user ratings

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Overview

Description Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more Moskit CRM stands at the forefront of sales process management by harnessing the conveniences of modern communication and the intelligence of AI. Integrated with WhatsApp, Moskit allows users to send, receive, and meticulously synchronize text and audio messages, ensuring no conversation detail slips through the cracks. This opens a gateway for a revolutionary approach to sales communications, backed by the powerful capabilities of ChatGPT, which aid in crafting personalized, efficient, and faster messaging. Moskit's impact spans enhancing service quality and boosting sales productivity through integrating business data and customized message templates directly into WhatsApp. These elements seamlessly sync with CRM systems, ensuring uniformity and effortless accessibility. Email correspondence remains integral; the platform facilitates crafting and sending emails using preset templates directly from the CRM. This cultivates increased team interaction and efficiency. Calls are effortlessly made, recorded, and their history tracked through the seamless integration with Zenvia. Even the creation of proposals is streamlined; negotiators can generate them automatically from ongoing discussions in the CRM, utilizing customizable templates that adapt to the unique needs of each enterprise. For operations based on product sales, Moskit provides optimized management by associating business records with the attributes of the products sold, offering users complete control of scheduled activities and empowering them to drive business success. Read more
Pricing Options
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    69%
  • Momentum
    62%
  • Popularity
    65%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    65%
  • Momentum
    65%
  • Popularity
    80%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 59 user ratings
4.5/5 2 user ratings
Rating Distribution
  • Excellent

    47.5%
  • Very Good

    33.9%
  • Average

    16.9%
  • Poor

    0%
  • Terrible

    1.7%
  • Excellent

    50%
  • Very Good

    50%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Zendesk Sunshine Custom

Starter Others

Professional Others

 
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Vendor information

Company Details Located in: San Francisco, California Located in: Londrina, ParanĂ¡ Founded in: 2015
Contact Details

+1 888-670-4887

https://www.zendesk.com/platform/

11 3164 3655

https://www.moskitcrm.com/

Social Media Handles

Not available

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