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VoIP Providers

4.3 654 user ratings

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VoIP Providers

4.4 27 user ratings

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Overview

Description Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality. Read more MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more
Pricing Options
  • Free Trial Not Available
  • Grasshopper Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.3/5 654 user ratings
4.4/5 27 user ratings
Ratings Distribution
  • Excellent

    54.5%
  • Very Good

    30.1%
  • Average

    8.6%
  • Poor

    1.2%
  • Terrible

    5.7%
  • Excellent

    55.6%
  • Very Good

    33.3%
  • Average

    7.4%
  • Poor

    3.7%
  • Terrible

    0%
Review Summary

Based on extensive analysis of reputable review platforms, users generally have positive experiences with the product. Reviewers frequently highlight the system's ease of use, reliable call quality, and helpful customer support. Many users appreciate the range of features offered, such as voicemail transcriptions, call recording, and mobile app accessibility. While some users mention occasional technical glitches or limitations in certain aspects, overall, the reviews suggest users find value in the product's user-friendly interface, dependable performance, and comprehensive features.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Grasshopper Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0.
Pricing Plans
Monthly Plans Annual Plans

Grasshopper Custom

Business $15.00 $20.00 per user / month

Enterprise $150.00 $200.00 per month

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Call forwarding screenshot
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Videos Not Available Video Thumbnail
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Vendor information

Company Details Located in: Boston, Massachusetts Located in: Wilmington, DE Founded in: 1999
Contact Details

Not available

https://grasshopper.com/

+1 (888) 256-8312

https://www.mightycall.com/

Social Media Handles

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