|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Service CRM is a powerful software solution that offers a complete suite of industry-specific Field Service Management tools designed to streamline their operations, enhance their client services, and improve their overall efficiency. With Service CRM, they can easily plan, manage, track, and optimize their entire field service operations in a single system, making it easier for they to keep track of all their activities and stay on top of their performance metrics. This software platform offers a wide range of features that are tailored to the unique needs of businesses operating in the field service industry. From scheduling and dispatching to inventory management, invoicing, and more, Service CRM has everything they need to run their business more efficiently and effectively. With Service CRM, they can enjoy enhanced visibility into their field operations, making it easier for they to make informed decisions and optimize their business processes. So why wait? Sign up for Service CRM today and experience the benefits of a powerful Field Service Management Software solution for their business. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
Not Available
|
Total Features |
7 Features
|
5 Features
|
Common Features for All |
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
|
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Rating Distribution |
|
Not Available
|
User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
Not Available
|
Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
mHelpDesk Custom |
Service CRM Custom |
View Detailed Pricing
|
View Detailed Pricing
|
|
|
|
Videos |
+ 2 More
|
Not Available |
Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Meerut, India |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+91 9105 730 500 https://servicecrmindia.com/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.