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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mention logo
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. Read more Demandforce is a compact reputation management and appointment scheduling software, helping out hospitals and health clinics with their brand value, patient wise conversion rates and retention levels, adequately. The software can also be utilised to monitor online bookings, email marketing and individual websites that drive more appointments. It even helps users manage empty slots and deal with last-minute no-shows via email, text and voice notifications. With Demandforce, hospitals and healthcare service providers get to stay in touch with their patients through text, email and direct mail. Thus improving recall and retention rates in real-time. The software also comes loaded with various reputation and list management features, helping users manage and enhance their online reputation exclusively. Also, inbuilt facilities like a dedicated patient portal, telemedicine and a virtual waiting list collectively help users to increase productivity levels and efficient front office management simultaneously. Moreover, hospitals and health clinics can get a clear overview of their marketing campaigns and related success through real-time insights, trackable phone numbers and performance dashboards. Read more
Pricing Options
  • Free Trial Available
  • Starts at $24.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Demandforce Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    60%
  • Popularity
    86%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    72%
  • Momentum
    60%
  • Popularity
    83%
SaaSworthy Awards
Not Available
# 10 Fastest Growing # 6 Most Popular

Features

Total Features
7 Features
6 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 896 user ratings
    3.6/5 56 user ratings
    Ratings Distribution
    • Excellent

      60.1%
    • Very Good

      29.8%
    • Average

      6.9%
    • Poor

      1.6%
    • Terrible

      1.6%
    • Excellent

      32.1%
    • Very Good

      28.6%
    • Average

      16.4%
    • Poor

      8.6%
    • Terrible

      14.3%
    Review Summary

    Overall, Mention is highly regarded for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate its intuitive design, insightful analytics, and ability to track and engage with customers across multiple social media platforms. The platform's real-time monitoring and customizable alerts are also seen as valuable assets. Additionally, Mention's ability to integrate with other popular marketing and sales tools is a major advantage. However, some users have expressed concerns about occasional bugs and glitches, as well as the lack of advanced reporting capabilities.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $24.0. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Demandforce Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Solo $24.00 $29.00 per month

    Pro $83.00 $99.00 per month

    ProPlus $166.00 $199.00 per month

    Company Custom

    Demandforce Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Mention screenshot: mention-stats
    + 5 More
    screenshots
    + 3 More
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Paris, France Founded in: 2012 Located in: California, United States
    Contact Details

    +33 1 76 36 06 97

    https://mention.com/

    (800) 220-1136

    https://www.demandforce.com/

    Social Media Handles

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