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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. Read more | Spent 30+ years simplifying ways to connect researchers with consumers, helping them uncover the stories that matter most. Along the way, we pioneered methods that are used worldwide for smarter, more meaningful qualitative research. In fact, we’ve helped more than 4,000 clients in more than 95 countries deliver memorable insights and create contagious consumer stories, through our unique combination of in-house expertise, services and tools. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 3 Most Worthy # 5 Fastest Growing |
Not Available
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Total Features |
9 Features
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4 Features
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Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Team $99.00 $99.00 per month Insights Hub $229.00 $229.00 per month Enterprise Custom |
2020 Research Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 1 More
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Not Available |
Videos |
+ 4 More
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Not Available |
Company Details | Located in: Palo Alto, California Founded in: 2013 |
Not available |
Contact Details |
Not available https://lookback.io/ |
Not available https://www.2020research.com/ |
Social Media Handles |
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