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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Rescue logo
Remote Access Software

4.4 1,344 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wurkr logo
Remote Access Software

4.9 39 user ratings

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Sponsored

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Assist logo

Zoho Assist

Remote Access Software

4.6 977 user ratings

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Sponsored

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpatialChat logo

SpatialChat

Remote Access Software

4.9 134 user ratings

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Overview

Description Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime. Rescue scales to deliver flexible, reliable remote support no matter how big the business is or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across the company, just like these Rescue customers. Read more Wurkr is a virtual workspace monitoring solution for enterprises, helping them to streamline individual business processes besides allowing on-time collaboration and creativity between remote employees. The software acts as a virtual replication of the physical workspace, with its video, chat and audio facilities. Members within a particular team can stay connected to each other by sharing their individual screens with colleagues or clients. Enterprise can customize Wurkr as per their needs. Admins can move their team managers into digital meeting rooms to have confidential discussions about business growth and transactions. They can even lock the virtual rooms to avoid unnecessary disturbances. The video platform offers a scalable interface, allowing enterprises to add in more staff in a hassle-free manner. Video calls within Wurkr are made through WebRTC, which is completely encrypted. The transmitted data are protected via SSL connections. A break room within the software, allows employees to have informal conversations with their colleagues and other teammates. Read more Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It becomes easy to access & tackle unmanaged systems. You can transfer up to 2GB files to other computers/ devices located across different networks. Real-time collaboration is possible to conduct virtual meetings and training sessions are easier now with Zoho Assist. It has remote rebooting & reconnecting capabilities. Users will enjoy unattended remote access where they can switch on systems remotely with just a click. One can remotely access & operate power options like restart, shutdown, log off, hibernate etc. It is firewall-friendly. Read more SpatialChat is a virtual event hosting platform, where users can re-create their social life interactions, move between groups and make alterations in their context. Coordinators can add in thousands of attendees and ensure the best online networking experience in real-time. They can even forward text messages or share written contents inclusive of links that disappear after some time. Moreover, an inbuild Fluid Chat System enables private conversations with particular attendees in a hassle-free manner. Hosts can even share their screen, showcasing a creative board, presentation, source code, web browser tab, project management board and more. They can also forward images or youtube videos as per need and watch them together. The solution enables users to pin content as a consistent part of the customised space. SpatialChat is an ideal platform for webinars and education for remote teams and event organisers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $108.25.
  • Free Trial Not Available
  • Wurkr Offers Free-forever plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $49.99. Offers Free-forever and Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    88%
  • Momentum
    60%
  • Popularity
    73%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    74%
  • Momentum
    64%
  • Popularity
    84%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    67%
  • Popularity
    75%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    73%
SaaSworthy Awards
Not Available
Not Available
# 4 Fastest Growing # 3 Most Searched
Not Available

Features

Total Features
7 Features
6 Features
8 Features
6 Features
Common Features for All
    Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 4 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 3 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 5 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.4/5 1,344 user ratings
    4.9/5 39 user ratings
    4.6/5 977 user ratings
    4.9/5 134 user ratings
    Rating Distribution
    • Excellent

      49.3%
    • Very Good

      38.8%
    • Average

      9.8%
    • Poor

      1.9%
    • Terrible

      0.1%
    • Excellent

      94.9%
    • Very Good

      2.6%
    • Average

      2.6%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      70.4%
    • Very Good

      23%
    • Average

      4.8%
    • Poor

      0.4%
    • Terrible

      1.3%
    • Excellent

      86.6%
    • Very Good

      12.7%
    • Average

      0.7%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Remote Access, Ease of Use, Unattended Access, Robust Features

      Connectivity Issues, Pricing, Mobile Support, Clunky UI

      Not Available

      Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

      Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

      Spatial Audio Feature, Customizable Backgrounds, Ease of Use, Interactive Experience

      Limited Room Capacity, Occasional Audio Issues, Lack of Advanced User Management, Mobile Experience Needs Improvement

    Review Summary

    Overall, users appreciate LogMeIn Rescue for its remote access capabilities, ease of use, and quick setup. The software's ability to resolve issues promptly, its compatibility with various devices, and the option for unattended access are also praised. However, some users have faced occasional connection issues, limitations in file transfer functionality, and concerns about the pricing structure. Additionally, there have been reports of rare instances of slow response times or lags during remote sessions.

    Not Available

    Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

    The overall sentiment towards SpatialChat is quite positive, with users praising its immersive and engaging virtual meeting experience, ease of use, and ability to foster collaboration and connection. Many reviewers highlight the platform's intuitive interface, customizable avatars, and interactive features like spatial audio and hand gestures as key strengths. Additionally, users appreciate the platform's reliability and stability, as well as its ability to accommodate large groups. However, some reviewers have expressed concerns regarding occasional technical glitches and limited integration options, suggesting the need for further improvements in these areas.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $108.25.
    • Free Trial Not Available
    • Wurkr Offers Free-forever plan.
    • Free Trial Available
    • Starts at $10.0. Offers Free-forever plan.
    • Free Trial Not Available
    • Starts at $49.99. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Rescue Remote Support $108.25 $108.25 per month

    Small Office Free

    Medium Office Free

    Big Office Free

    Enterprise Free

    Free Free

    Standard (Remote Support) $10.00 $12.00 per user / month

    Professional (Remote Support) $15.00 $18.00 per user / month

    Enterprise (Remote Support) $24.00 $28.00 per user / month

    Standard (Unattended Access) $10.00 $12.00 per user / month

    Professional (Unattended Access) $15.00 $18.00 per user / month

    Free Free

    Standard Plan $49.99 $49.99 per month

    Pro Plan Custom

     
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Technician console Not Available Microsoft Teams Integration screenshot
    + 6 More
    SpatialChat screenshot
    Videos Video Thumbnail Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Boston, Massachusetts Located in: London, United Kingdom Founded in: 2018 Located in: Pleasanton, CA Founded in: 1996 Located in: Limassol, Cyprus
    Contact Details

    Not available

    https://www.logmeinrescue.com/

    +44 20 3935 6600

    https://wurkr.io

    +1 (888) 900-9646

    https://www.zoho.com/assist/

    Not available

    https://spatial.chat/

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