Lime Talk vs WhosOn Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lime Talk

Live Chat Software

4.9 18 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WhosOn

Live Chat Software

4.3 3 user ratings

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Overview

Description	Lime Talk is a Live Chat software application on your website used for converting website visitors into customers. Monitor and analyze your customer's interest in the product and responds to visitor's inquiries. A customizable platform to chat with your visitors and increase your conversion rate. A secure platform that offers Multi-language support, Google Analytics event tracking, and Offline messages. The software supports a web browser, tablet or mobile phone. Read more	WhosOn smart live chat software is designed to enhance the element of user satisfaction for your business with its proactive track, chat and engage approach. This means every time a visitor lands your website, you can greet them with a message and offer them more targeted, quality services. WhosOn features such as sentiment analysis and mood indicator software offer some relevant insights into user behaviour in real time. The smart suggest response feature helps speed up your response time to visitor queries. WhosOn also comes with a video chat feature that brings an element of interpersonal communication in customer support. WhosOn gives your customer service endeavours an extra edge needed to capture user attention. Read more
Pricing Options	Free Trial Available Starts at $6.0.	Free Trial Available Starts at $33.0.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 69% Momentum 61% Popularity 68%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 70% Momentum 62% Popularity 69%
SaaSworthy Awards	Not Available	# 10 Fastest Growing

Features

Total Features	7 Features	9 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.9/5 18 user ratings	4.3/5 3 user ratings
Ratings Distribution	Excellent 85.7% Very Good 14.3% Average 0% Poor 0% Terrible 0%	Excellent 56% Very Good 28% Average 8% Poor 4% Terrible 4%
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Pricing

Pricing Options	Free Trial Available Starts at $6.0.	Free Trial Available Starts at $33.0.
Pricing Plans Monthly Plans Annual Plans	Lime Talk $6.00 $6.00 per month	WhosOn cloud $33.00 $33.00 per user / month WhosOn on-premises $46.00 $46.00 per user / month WhosOn enterprise $46.00 $46.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveEngage 3.9 Based on 435 Ratings Lime Talk Vs LiveEngage LiveChat 4.6 Based on 2594 Ratings Lime Talk Vs LiveChat Smartchat Lime Talk Vs Smartchat Zendesk Chat 4.5 Based on 541 Ratings Lime Talk Vs Zendesk Chat 13chats 5 Based on 4 Ratings Lime Talk Vs 13chats	Smartchat WhosOn Vs Smartchat LiveChat 4.6 Based on 2594 Ratings WhosOn Vs LiveChat LiveEngage 3.9 Based on 435 Ratings WhosOn Vs LiveEngage ChatFlow247 5 Based on 1 Ratings WhosOn Vs ChatFlow247 Zendesk Chat 4.5 Based on 541 Ratings WhosOn Vs Zendesk Chat
	View All Lime Talk Alternatives	View All WhosOn Alternatives