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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant logo
POS Software

4 1,424 user ratings

View Details

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Upserve POS logo
POS Software

4.3 753 user ratings

View Details
Featured

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed Retail logo

Lightspeed Retail

POS Software

4.6 134 user ratings

Visit Website
Featured

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Helcim logo
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Overview

Description After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more Upserve POS is a restaurant POS system that helps restaurants for an easier point of sale, in-depth analytics and reliable payments. It makes deployment easy, establishing one consistent way to approach information. Thousands of restaurant owners and staff rely on this system to run smoother shifts backed by a dedicated support team. The primary features of this system include split checks and items. Here servers can merge, transfer and split checks fast. Also, Upserve POS has an offline mode. This allows users to continue their work like serving customers, taking credit card payments, sending orders to the kitchen as well as printing receipts, even without losing connectivity. The system has a separate training mode, which makes it easier for restaurant owners to train staff and use all the features without disrupting regular service. Furthermore, it also offers detailed insights to understand and manage labour costs. While analytics and reporting facilities provide an easier review of sales trends and performance. Read more Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more Helcim makes debit and credit card processing for your business. The Helcim Card Reader is EMV and NFC enabled and get real-time transaction data to improve customer experience. Collect funds directly from customers' bank accounts for better cash flow and revenue predictability for business. Read more
Pricing Options
  • Free Trial Available
  • Starts at $189.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $59.0.
  • Free Trial Available
  • Starts at $89.0.
  • Free Trial Not Available
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    92%
  • Momentum
    62%
  • Popularity
    79%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    94%
  • Momentum
    64%
  • Popularity
    84%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    85%
  • Momentum
    69%
  • Popularity
    68%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    79%
SaaSworthy Awards # 12 Highly Rated # 7 Fastest Growing # 3 Highly Rated # 10 Most Popular # 7 Highly Rated # 3 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4/5 1,424 user ratings
4.3/5 753 user ratings
4.6/5 134 user ratings
Not Available
Rating Distribution
  • Excellent

    71.1%
  • Very Good

    5%
  • Average

    0.9%
  • Poor

    2.1%
  • Terrible

    20.9%
  • Excellent

    54.7%
  • Very Good

    32.4%
  • Average

    7.3%
  • Poor

    0.7%
  • Terrible

    4.9%
  • Excellent

    68.7%
  • Very Good

    28.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    3%
Not Available
User Sentiments

    User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting

    Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing

    Excellent Customer Service, Intuitive User Interface, Robust Reporting Features, Seamless Third-Party Integrations

    System Outages and Connectivity Issues, Limited Hardware Options, Inconsistent Offline Mode Functionality, Complex Menu Programming

    Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service

    Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality

    Not Available
Review Summary

Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.

Users praise the user-friendly interface, ease of use, and efficient technical support. They appreciate the comprehensive features such as inventory management, reporting, and customer management, which help streamline operations and enhance overall business efficiency. Additionally, users highlight the reliability, accuracy, and customization options of the software, allowing them to tailor it to their specific business needs. However, some users mention occasional technical glitches and suggest improvements in mobile accessibility and integration options.

Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $189.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $59.0.
  • Free Trial Available
  • Starts at $89.0.
  • Free Trial Not Available
Pricing Plans
Monthly Plans Annual Plans

Essential $189.00 $189.00 per month

Premium $399.00 $399.00 per month

Enterprise Custom

Core $59.00 $59.00 per month

Pro $199.00 $199.00 per month

Pro Plus $359.00 $359.00 per month

Basic $89.00 $109.00 per month

Core $149.00 $179.00 per month

Plus $289.00 $339.00 per month

In-Person Others

Keyed and Online Others

 
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Screenshots & Videos

Screenshots Customers
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Not Available Retail
+ 2 More
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Montreal, Canada Located in: Providence, Rhode Island Located in: Montreal, Canada Located in: Calgary, Alberta Founded in: 2006
Contact Details

+1-514-907-1801

https://www.lightspeedhq.com/restaurant/

+1 855-664-3887

https://upserve.com/platform/restaurant-pos/

+1 514-907-1801

https://www.lightspeedhq.com/pos/retail/

+1 (877) 643-5246

https://www.helcim.com/

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