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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadDesk logo
Sales Engagement Software

4.6 12 user ratings

View Details

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NeoDove logo
Sales Engagement Software

4.3 18 user ratings

View Details

Overview

Description Lead Desk is a smart sales and customer service call center software, developed to assist tele-communication businesses in managing their call center services and triple their outbound sales efficiency. It offers auto and predictive dialer modes that allow your agents to increase their call volume from 40 to 120 per day which in turn increases your growth and revenue. With Lead Desk, you get eight distinct dialer modes, including auto and predictive dialers. With the correct dialer mode, your outbound sales employees can contact consumers swiftly in any circumstance. When you switch from a manual dialer to LeadDesk, your call center operators can call three times as many contacts each day. The platform provides real-time monitoring of your activities and you can see all live data as well as listen in on any calls from afar. During calls, you can even whisper to your agents and stay on top of your contact center's quality and performance with reporting templates and completely customizable reporting tools offered by Lead Desk. Additionally, the program is easily scalable and deployable. Read more NeoDove is a Telecalling CRM and Sales Engagement Platform that helps firms enhance sales by streamlining incoming and outbound call procedures, as well as lead management. NeoDove's auto dialer, lead management system, multichannel communication, and integrations allow organisations to focus on what matters most: maintaining a healthy sales pipeline. NeoDove Web Portal, NeoDove's web portal gives you a complete picture of your whole sales pipeline. Everything can be examined and handled, from the status of leads to the performance of the sales team. NeoDove is a mobile app developed by NeoDove. NeoDove's mobile app makes it easier for telesales executives to meet their targets on the go, from automated dialling to individual reporting. With phone service integrations for features like IVR, virtual numbers, and more, you can capture all of your calls and ensure flawless customer interactions. Know what and how your team is doing with team monitoring and productivity. Reduce the number of repetitious manual chores and make better-informed judgments to boost productivity. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    65%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    60%
  • Momentum
    69%
  • Popularity
    67%
SaaSworthy Awards # 6 Fastest Growing
Not Available

Features

Total Features
11 Features
9 Features
Common Features for All
    CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management
    Call List Management Maintains a systematic order of all the important phone numbers of clients.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Call Recording Facility to record calls with a set of conditions and compliance
    Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions.
    Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner.
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance.
    Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically.
    Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 8 More - Show Less
    • CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management
      Call List Management Maintains a systematic order of all the important phone numbers of clients.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Call Recording Facility to record calls with a set of conditions and compliance
      Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions.
      Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner.
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance.
      Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically.
      Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 12 user ratings
    4.3/5 18 user ratings
    Rating Distribution
    • Excellent

      66.7%
    • Very Good

      25%
    • Average

      8.3%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      66.7%
    • Very Good

      16.7%
    • Average

      5.6%
    • Poor

      0%
    • Terrible

      11.1%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Instant Others

    Essential Others

    Advanced Others

    Enterprise Custom

    NeoDove Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

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    Vendor information

    Company Details Located in: Helsinki, Finland Founded in: 2010 Located in: Jaipur, India
    Contact Details

    +44 2038080460

    https://leaddesk.com/

    +91 95096 24540

    https://neodove.com/

    Social Media Handles

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