Koncert vs LeadDesk in July 2026

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Koncert

Sales Engagement Software

4.8 269 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadDesk

Sales Engagement Software

4.6 12 user ratings

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Overview

Description	Koncert is cloud based phone dialers for increasing sales up to 800% in B2B sales. Koncert is aiming mainly in increasing the sales, many of the companies already crushing their quota with koncert. Koncert is easy like its one call away to get your sales increased Multi-channel B2B sales engagement software to reach your prospects at scale through a sequenced workflow of email, video and social touches. Koncert includes multi channel sales engagement and provides bi directional real time syncing with 3rd party system including CRM’s. Koncert implements your strategy at scales and helps in increasing the productivity sales and bring more revenue. Concerts B2B managers takes the leads all the way through the sales pipeline and avoids the leads falling through cracks, no matter the channel they puts their best and provides detailed reports on sales performance. The multi channel communication Koncert provides allows the companies to exceed goals. Koncert has features like click dialer- place calls directly in salesforce, flow dialer - List-based power dialer, Agent assisted dialer - Human powered power dialer, remote coach - Listen to what your sellers are saying on calls. Read more	Lead Desk is a smart sales and customer service call center software, developed to assist tele-communication businesses in managing their call center services and triple their outbound sales efficiency. It offers auto and predictive dialer modes that allow your agents to increase their call volume from 40 to 120 per day which in turn increases your growth and revenue. With Lead Desk, you get eight distinct dialer modes, including auto and predictive dialers. With the correct dialer mode, your outbound sales employees can contact consumers swiftly in any circumstance. When you switch from a manual dialer to LeadDesk, your call center operators can call three times as many contacts each day. The platform provides real-time monitoring of your activities and you can see all live data as well as listen in on any calls from afar. During calls, you can even whisper to your agents and stay on top of your contact center's quality and performance with reporting templates and completely customizable reporting tools offered by Lead Desk. Additionally, the program is easily scalable and deployable. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Offers Custom plan.
SW Score & Breakdown	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 60% Momentum 60% Popularity 63%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 60% Momentum 63% Popularity 65%
SaaSworthy Awards	Not Available	# 6 Fastest Growing

Features

Total Features	13 Features	11 Features
Common Features for All	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 10 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 8 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.8/5 269 user ratings	4.6/5 12 user ratings
Rating Distribution	Excellent 81% Very Good 16.7% Average 1.9% Poor 0% Terrible 0.4%	Excellent 66.7% Very Good 25% Average 8.3% Poor 0% Terrible 0%
Review Summary	User reviews of Concert highlight its effectiveness in boosting sales productivity through automated dialing and integration with CRM platforms like HubSpot and Salesforce. Users appreciate the time savings and increased reach, enabling them to connect with more prospects and schedule more meetings. However, some users note minor technical hiccups, including occasional connection issues and a slightly outdated interface. Concert's customer support consistently receives praise for its responsiveness and helpfulness in resolving any problems.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Koncert Custom	Instant Others Essential Others Advanced Others Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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