Kickserv vs ServiceWorks in June 2026

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kickserv

Field Service Management Software

4.5 385 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceWorks

Field Service Management Software

3.8 85 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho FSM

Field Service Management Software

4.6 7 user ratings

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Overview

Description	Kickserv is an online platform to help companies manage their business. Whether helping to boost sales, increase operating efficiency by managing work, or keeping invoicing in line, we give companies the edge it takes to stay ahead of the game. Read more	ServiceWorks is a field service software. Leading analysts consider mobility to be a key tool in the pursuit of field service excellence that can help in gaining competitive advantage. Get real-time operational intelligence to drive efficiency and effectiveness of field service business.Boost your field service operation by configuring the platform to suit your business need. Read more	Zoho FSM is a field service solution for managing installations, repairs, and maintenance. It streamlines everything from service requests to invoicing and feedback. With tools for work order management and customer data, it keeps your tasks organized and simple. The dispatch console on Zoho FSM optimizes scheduling with Gantt, Grid, and Calendar views, while live location tracking ensures jobs are assigned to the right agents based on their skills. Scheduled maintenance tools make recurring work orders and service plans effortless, and technicians can update checklists or record data on-site with job sheets. Zoho FSM also streamlines billing by converting work orders into custom invoices through the Zoho Financial Suite. Advanced reporting and intuitive dashboards provide clear insights into performance, helping businesses stay ahead. Plus, the mobile app empowers field agents to manage appointments and invoices on the go. Zoho FSM takes the hassle out of managing field services, allowing you to deliver exceptional customer experiences while boosting efficiency. It’s your partner in driving growth and operational success, leaving you more time to focus on what matters most to your business and customers. Read more
Pricing Options	Free Trial Available Starts at $59.0.	Free Trial Available Starts at $15.99. Offers Custom plan.	Free Trial Available Starts at $25.0. Offers Free-forever plan.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 85% Reviews 89% Momentum 66% Popularity 81%	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 77% Momentum 60% Popularity 74%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 68% Momentum 65% Popularity 73%
SaaSworthy Awards	# 3 Fastest Growing # 9 Most Popular	Not Available	Not Available

Features

Total Features	8 Features	11 Features	11 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 5 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 8 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 8 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA	Available

Reviews & Ratings

User Rating	4.5/5 385 user ratings	3.8/5 85 user ratings	4.6/5 7 user ratings
Rating Distribution	Excellent 61% Very Good 33.8% Average 3.1% Poor 1.3% Terrible 0.8%	Excellent 43.5% Very Good 23.5% Average 14.1% Poor 7.1% Terrible 11.8%	Excellent 57.1% Very Good 42.9% Average 0% Poor 0% Terrible 0%
User Sentiments	Ease of Use, Excellent Customer Support, Quickbooks Integration, Comprehensive Scheduling & Dispatching Mobile App Functionality, Limited Customization Options, Occasional System Glitches, Reporting Limitations	Not Available	Not Available
Review Summary	Based on user reviews, Kickserv is generally praised for its user-friendly interface, ease of use, and efficient time tracking capabilities. Many users appreciate its customizable features, reporting functionality, and mobile app. However, some reviewers have expressed concerns regarding its customer support, occasional bugs, and limited integrations with other software. Additionally, a few users have mentioned that the software can be expensive for smaller businesses. Overall, Kickserv seems to be a reliable option for businesses seeking a comprehensive operations management solution, but it may require careful consideration for those seeking advanced features, extensive integrations, or budget-friendly options.	Not Available	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $59.0.	Free Trial Available Starts at $15.99. Offers Custom plan.	Free Trial Available Starts at $25.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Solo $59.00 $59.00 per month Starter $79.00 $99.00 per month Business $159.00 $199.00 per month Premium $239.00 $299.00 per month	Basic (Tier 1) $29.00 $29.00 per month Standard (Tier 1) $69.00 $69.00 per month Professional (Tier 1) $139.00 $139.00 per month Premium (Tier 1) $299.00 $299.00 per month Enterprise (Tier 1) $395.00 $395.00 per month Custom (Tier 1) Custom Basic (Tier 2) $29.99 $29.99 per user Standard (Tier 2) $24.99 $24.99 per user Professional (Tier 2) $19.99 $19.99 per user Premium (Tier 2) $15.99 $15.99 per user	Free Free Standard $25.00 $30.00 per month Professional $35.00 $45.00 per month
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