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Dynatrace

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Instabug logo
Bug Tracking Software

4.6 402 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bugsnag logo
Bug Tracking Software

4.7 53 user ratings

View Details

Overview

Description Instabug is a futuristic bug tracking and support desk management tool, helping developers with seamless app monitoring. A wide variety of functionalities made available within the solution helps businesses deliver best in class app-based user experience, analyse in-app performance and fix issues conveniently. At present 25,000+ mobile-based teams depend on the software to proceed with seamless app monitoring and analysis. Further, Instabug complies with the highest security standards to ensure seamless confidentiality, data protection and availability. It abides by secure hosting and SOC2 Type II attestation mechanism over AWS. Also, GDPR compliant data protection protocol, data at rest and in transit encryption facility and 3rd party security audit eliminates out unnecessary hazards on the go. Instabug SDK for Android, iOS, Xamarin, Flutter, Cordova, React Native and Unity mobile apps help users in an efficient manner. A real-time integration facility with external platforms like Zendesk, Slack, Jira, Trello, GitHub and more also turns out to be of great help. Read more Bugsnag is a full stack stability monitoring solution for mobile applications. It monitors the stability levels of individual applications and helps to make data-driven decisions related to development in real-time. An application stability index present within the same runs detailed checks and determines the accuracy levels of an individual application. Also, Bugsnag comes with a command centre of its own, which can be used for application stability and error monitoring purposes. Thus organisations can depend on the particular to get a comprehensive overview of errors, ensuring stability. Also, an end-to-end diagnostic facility offered by Bugsnag enables developers to rectify every error as it happens. It ensures a smooth user experience by bringing together all apps in a single dashboard. Moreover, notable features like stability score are considered to be an essential metric to analyze the application’s health, while precise search and customer segments are used to prioritise focus on the more important bugs that need fixing. Flexible error libraries with opinionated defaults offer a number of customisation options as well. Read more
Pricing Options
  • Free Trial Available
  • Starts at $124.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $59.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    96%
  • Momentum
    62%
  • Popularity
    87%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    62%
  • Popularity
    72%

Features

Total Features
9 Features
12 Features
Common Features for All
    Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 6 More - Show Less
    • Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
      Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 402 user ratings
    4.7/5 53 user ratings
    Rating Distribution
    • Excellent

      63.2%
    • Very Good

      32.8%
    • Average

      2.7%
    • Poor

      0.7%
    • Terrible

      0.5%
    • Excellent

      73.6%
    • Very Good

      20.8%
    • Average

      5.7%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Detailed Bug Reporting, Ease of Use, Extensive Integrations, Helpful Customer Support

      Limited Customization Options, Occasional SDK Issues, High Pricing for Small Teams, Lack of API for Custom Flows

      Not Available
    Review Summary

    Instabug is commonly praised for its user-friendliness, intuitive interface, and comprehensive features. Users appreciate its ability to collect in-app feedback, bug reports, and crash reports, as well as its analysis and reporting capabilities. The platform's real-time issue tracking, remote log viewing, and customizable SDK are also highlighted as strengths. Additionally, Instabug's customer support is frequently commended for being responsive and helpful. However, some users have expressed concerns about the pricing, occasional bugs, and the need for improved documentation and tutorials.

    Users appreciate Bugsnag's user-friendliness, praising its intuitive interface, straightforward setup process, and informative documentation. They also commend its stability and reliability, highlighting the tool's ability to accurately detect and report errors. Additionally, reviewers acclaim the platform's robust alerting system, customizable notifications, and integration capabilities, which allow seamless collaboration and efficient issue tracking. However, some users express concerns regarding the pricing structure, suggesting it may not be suitable for all budgets.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $124.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $59.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Essential $124.00 $149.00 per month

    Team $249.00 $299.00 per month

    Business $499.00 $599.00 per month

    Enterprise Custom

    Lite Free

    Pro $59.00 $69.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: United States Located in: San Francisco, California
    Contact Details

    Not available

    https://instabug.com/

    Not available

    https://www.bugsnag.com/

    Social Media Handles

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