Home/Bug Tracking Software/Instabug vs BugsnagUpdated on: April 18, 2024

Compare Instabug vs Bugsnag

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Instabug is a futuristic bug tracking and support desk management tool, helping developers with seamless app monitoring. A wide variety of functionalities made available within the solution helps businesses deliver best in class app-based user experience, analyse in-app performance and fix issues conveniently. At present 25,000+ mobile-based teams depend on the software to proceed with seamless app monitoring and analysis. Further, Instabug complies with the highest security standards to ensure seamless confidentiality, data protection and availability. It abides by secure hosting and SOC2 Type II attestation mechanism over AWS. Also, GDPR compliant data protection protocol, data at rest and in transit encryption facility and 3rd party security audit eliminates out unnecessary hazards on the go. Instabug SDK for Android, iOS, Xamarin, Flutter, Cordova, React Native and Unity mobile apps help users in an efficient manner. A real-time integration facility with external platforms like Zendesk, Slack, Jira, Trello, GitHub and more also turns out to be of great help. ..show more

Bugsnag is a full stack stability monitoring solution for mobile applications. It monitors the stability levels of individual applications and helps to make data-driven decisions related to development in real-time. An application stability index present within the same runs detailed checks and determines the accuracy levels of an individual application. Also, Bugsnag comes with a command centre of its own, which can be used for application stability and error monitoring purposes. Thus organisations can depend on the particular to get a comprehensive overview of errors, ensuring stability. Also, an end-to-end diagnostic facility offered by Bugsnag enables developers to rectify every error as it happens. It ensures a smooth user experience by bringing together all apps in a single dashboard. Moreover, notable features like stability score are considered to be an essential metric to analyze the application’s health, while precise search and customer segments are used to prioritise focus on the more important bugs that need fixing. Flexible error libraries with opinionated defaults offer a number of customisation options as well. ..show more

Features

Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project

Filtering To match the instances against a set of search criteria.

Issue Tracking Helps to manage and maintain issue logs and its activity

Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports Comes with reporting capabilities and features custom pre-built reports

Role Management Helps regulate access to systems, based on individual roles

Storage and Retrieval Helps to store, retrieve (search) and organize bug information

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

United States

San Francisco, California

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Plan Features

  • Basic Bug Reporting & Feedback
  • 1 Member & 1 App
  • 1 Month Data Retention
  • Up to 1M Sessions/Month
Essential
$149 /Month

Plan Features

  • Basic Bug Reporting & Feedback
  • Crash Reporting
  • Debugging Logs
  • Basic Integrations
  • 4 Members & 2 Apps
  • 3 Months Data Retention
  • Up to 1M Sessions/Month
Team
$299 /Month

Plan Features

  • Basic Bug Reporting & Feedback
  • Crash Reporting
  • Debugging Logs
  • Basic Integrations
  • In-App Chats
  • In-App Surveys
  • Feature Requests
  • Analytics
  • Advanced Integrations
  • 4 Members & 2 Apps
  • 6 Months Data Retention
  • Up to 1M Sessions/Month
Business
$599 /Month

Plan Features

  • Basic Bug Reporting & Feedback
  • Crash Reporting
  • Debugging Logs
  • Basic Integrations
  • In-App Chats
  • In-App Surveys
  • Feature Requests
  • Analytics
  • Advanced Integrations
  • Assisted On-boarding
  • API Access
  • Custom Reports
  • 4 Members & 2 Apps
  • 12 Months Data Retention
  • Up to 1M Sessions/Month
Enterprise
Custom

Plan Features

  • Basic Bug Reporting & Feedback
  • Crash Reporting
  • Debugging Logs
  • Basic Integrations
  • In-App Chats
  • In-App Surveys
  • Feature Requests
  • Analytics
  • Advanced Integrations
  • Assisted On-boarding
  • API Access
  • Custom ReportsSDK Customizations
  • Account Management
  • Priority Support
  • On-Premise Hosting
  • Dedicated Hosting
  • White Labeling
  • Unlimited Apps and Members
  • Unlimited Data Retention
  • Unlimited Sessions/Month

Contact the Vendor for Detailed Pricing Information

View Price Page
Lite
Free

Plan Features

  • Unlimited monitored apps
  • Error detection inbox and search
  • Automatic error diagnostics
  • User interaction breadcrumbs
  • Jira issue synchronization
  • Email, Slack, and PagerDuty alerting

Pro
$69 /Month

Plan Features

  • Unlimited monitored apps
  • Error detection inbox and search
  • Automatic error diagnostics
  • User interaction breadcrumbs
  • Jira issue synchronization
  • Email, Slack, and PagerDuty alerting
  • Real-time application stability score
  • Release stability dashboard
  • A/B test & experiment stability metrics
  • Key account experience segmentation
  • Custom data segments & pivots
  • Okta, OneLogin & SAML SSO
  • Splunk and Amazon SQS support

Enterprise
Custom

Plan Features

  • Unlimited monitored apps
  • Error detection inbox and search
  • Automatic error diagnostics
  • User interaction breadcrumbs
  • Jira issue synchronization
  • Email, Slack, and PagerDuty alerting
  • Real-time application stability score
  • Release stability dashboard
  • A/B test & experiment stability metrics
  • Key account experience segmentation
  • Custom data segments & pivots
  • Okta, OneLogin & SAML SSO
  • Splunk and Amazon SQS support
  • Priority support
  • Onboarding and training
  • On-premise optional with scaling via HA clustering
  • HIPAA/PCI/PHI compliance
  • Custom data retention
  • Burst protection & event scaling
  • Custom license terms (MSA, SLA)

Contact the Vendor for Detailed Pricing Information

View Price Page

SCREENSHOTS

Instabug Screenshots
Bugsnag Screenshots

INTEGRATIONS

  • Basecamp
  • Pivotal Tracker
  • Trello
  • GitHub
  • Freshdesk
  • Asana
  • Slack
  • FogBugz
  • Zapier
  • Jira
  • GitHub
  • Asana
  • Slack
  • ActiveCollab
  • FogBugz
  • Jira
  • Assembla

ALTERNATIVES

Top alternatives to Instabug

Bugsnag
Bugsnag
Firebase
Firebase
Sentry
Sentry
Usersnap
Usersnap
Honeycomb
Honeycomb

Top alternatives to Bugsnag

Dynatrace
Dynatrace
LogRocket
LogRocket
Instabug
Instabug
Datadog APM
Datadog APM
Rollbar
Rollbar