Instabug vs Bugfender Comparison

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Instabug

Bug Tracking Software

4.6 320 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bugfender

Bug Tracking Software

4.2 21 user ratings

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Overview

Description

Instabug is a futuristic bug tracking and support desk management tool, helping developers with seamless app monitoring. A wide variety of functionalities made available within the solution helps businesses deliver best in class app-based user experience, analyse in-app performance and fix issues conveniently. At present 25,000+ mobile-based teams depend on the software to proceed with seamless app monitoring and analysis. Further, Instabug complies with the highest security standards to ensure seamless confidentiality, data protection and availability. It abides by secure hosting and SOC2 Type II attestation mechanism over AWS. Also, GDPR compliant data protection protocol, data at rest and in transit encryption facility and 3rd party security audit eliminates out unnecessary hazards on the go. Instabug SDK for Android, iOS, Xamarin, Flutter, Cordova, React Native and Unity mobile apps help users in an efficient manner. A real-time integration facility with external platforms like Zendesk, Slack, Jira, Trello, GitHub and more also turns out to be of great help. Read more

Bugfender lets you see your mobile or web application logs remotely for any given user. Reproduce and fix bugs faster than ever. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Enable or disable the devices you want to debug with Device Config panel, homing in on the users you need to track and offering bespoke, intuitive care. Read more

Pricing Options

Free Trial Available
Starts at $124.0. Offers Free-forever and Custom plan.

Free Trial Available
Bugfender Offers Free-forever plan.

SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

96%
Momentum

62%
Popularity

87%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

69%
Momentum

64%
Popularity

80%

Features

Total Features	9 Features	11 Features
Common Features for All	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Reports Comes with reporting capabilities and features custom pre-built reports Role Management Helps regulate access to systems, based on individual roles Storage and Retrieval Helps to store, retrieve (search) and organize bug information Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 6 More - Show Less	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Reports Comes with reporting capabilities and features custom pre-built reports Role Management Helps regulate access to systems, based on individual roles Storage and Retrieval Helps to store, retrieve (search) and organize bug information Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 8 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 320 user ratings	4.2/5 21 user ratings
Ratings Distribution	Excellent 63.2% Very Good 32.8% Average 2.7% Poor 0.7% Terrible 0.5%	Excellent 36.4% Very Good 50% Average 13.6% Poor 0% Terrible 0%
Review Summary	Instabug is commonly praised for its user-friendliness, intuitive interface, and comprehensive features. Users appreciate its ability to collect in-app feedback, bug reports, and crash reports, as well as its analysis and reporting capabilities. The platform's real-time issue tracking, remote log viewing, and customizable SDK are also highlighted as strengths. Additionally, Instabug's customer support is frequently commended for being responsive and helpful. However, some users have expressed concerns about the pricing, occasional bugs, and the need for improved documentation and tutorials.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $124.0. Offers Free-forever and Custom plan.	Free Trial Available Bugfender Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Essential $124.00 $149.00 per month Team $249.00 $299.00 per month Business $499.00 $599.00 per month Enterprise Custom	Free Free Basic Others Pro Others Premium Others
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Bugsnag 4.7 Based on 53 Ratings Instabug Vs Bugsnag Sentry 4.5 Based on 259 Ratings Instabug Vs Sentry Disbug Instabug Vs Disbug Crash Catch Instabug Vs Crash Catch Bug-Track.com 4.2 Based on 5 Ratings Instabug Vs Bug-Track.com	Disbug Bugfender Vs Disbug Crash Catch Bugfender Vs Crash Catch Bug-Track.com 4.2 Based on 5 Ratings Bugfender Vs Bug-Track.com ReportBugz Bugfender Vs ReportBugz Bugsnag 4.7 Based on 53 Ratings Bugfender Vs Bugsnag
	View All Instabug Alternatives	View All Bugfender Alternatives