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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Infor HMS (Hospitality Management Solution) is a futuristic Property Management System able to handle different challenges within the hospitality industry. It can be used to streamline hotel-related operations, fine-tune guest services and fulfil guests’ expectations on the go. Moreover, Info HMS is scalable, satisfying the current and changing requirements of individual businesses. The platform uses a multi-tenant AWS based architecture that promotes growth in a stable and secure way. It also implements advanced mobile functionality that allows mobile-based check-ins and check-outs, including guest services. Further, Infor HMS with its inbuilt hotel PMS integration facility, supports gaming systems, loyalty programs, payments and more. Infor HMS aids businesses to provide a more personalised guest experience by centralising guest profiles. The configuration of the platform can be changed, presenting a customisable display and functionality, fit for any user. With accessible reports containing organisational data, the software increases team collaboration enabling informed strategies. Inform HMS not only empowers organisations with better scalability and resilience but also merges guest data and tracks guest preferences in an automated manner. Thus adding clarity to high-value guests. Read more | ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. Read more |
Pricing Options |
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SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
8 Features
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7 Features
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Common Features for All |
Catering
Employee Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Hotel Booking
Point of Sale (POS)
Reservations Management
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Catering
Employee Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Hotel Booking
Point of Sale (POS)
Reservations Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Infor HMS Custom |
ALICE Custom |
View Detailed Pricing
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View Detailed Pricing
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Insta HMS
4 Based on 31 Ratings |
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Videos | Not Available |
Company Details | Located in: New York, New York | Located in: New York, New York Founded in: 2013 |
Contact Details |
866-244-5479 https://www.infor.com/products/hms |
Not available https://www.aliceplatform.com/suite |
Social Media Handles |
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