Home/Hotel Management Software/Cloudbeds vs ALICEUpdated on: March 28, 2024

Compare Cloudbeds vs ALICE

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Cloudbeds hotel management software helps users in managing multiple tasks necessary to ensure the proper management of hospitality services. Ensuring automation, integration, and systemization of the front office is extremely important to improve the overall hotel management task, which can be achieved efficiently via this software. Hotel managers can also make a good use of this software in managing employees, reservations, marketing, housekeeping, maintenance etc. Online bookings can also be handled. Cloudbeds comes integrated with POS and features GDS/OTA integration. It can support maintaining and supporting multiple properties. ..show more

ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. ..show more

Features

Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel

Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips

GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies

Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel

Hotel Group Management Helps in managing a chain of hotels under a particular group

Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels

Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property

Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department

Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.

Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made

Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely

Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner

Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Diego, California

New York, New York

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
Custom

All the basics you need to run your property

Features

  • Property Management System
  • Channel Manager
  • Commission-free Booking Engine
  • Workflow & Email Automation
  • Reporting & Insights
  • Finance & Payments
  • Government Invoicing
  • Setup & Support
  • Security And Compliance
  • Cloudbeds University

Add-Ons

  • Api Access (Additional Cost)
  • Revenue Management (pie) (Additional Cost)
  • Payment Processing (Additional Cost)
  • Shared Inventory & Room Allocations (Additional Cost)
  • Groups Module (Additional Cost)
  • Data Migration Services (Additional Cost)

Based upon the Number of Private Rooms, the pricing plan varies.

Plus
Custom

Everything you need to grow your business

Features

  • Property Management System
  • Channel Manager
  • Commission-free Booking Engine
  • Workflow & Email Automation
  • Reporting & Insights
  • Finance & Payments
  • Government Invoicing
  • Setup & Support
  • Security And Compliance
  • Cloudbeds University
  • Advanced Guest Management Tools
  • Cash Drawer & Split Folio
  • Advanced Rate Plans & Packaging
  • Booking Engine Customization
  • Housekeeping Organization & Management
  • Includes features of Add-Ons

Based upon the Number of Private Rooms, the pricing plan varies.

Premier
Custom

Advanced features to increase revenue

Features

  • Property Management System
  • Channel Manager
  • Commission-free Booking Engine
  • Workflow & Email Automation
  • Reporting & Insights
  • Finance & Payments
  • Government Invoicing
  • Setup & Support
  • Security And Compliance
  • Cloudbeds University
  • Advanced Guest Management Tools
  • Cash Drawer & Split Folio
  • Advanced Rate Plans & Packaging
  • Booking Engine Customization
  • Housekeeping Organization & Management
  • Marketplace
  • Rate Checking
  • Add-ons & Stock Inventory
  • Multi-property Administration
  • Easy Rate Updates

Add-Ons

  • Api Access
  • Revenue Management (pie) (Additional Cost)
  • Payment Processing (Additional Cost)
  • Shared Inventory & Room Allocations (Additional Cost)
  • Groups Module (Additional Cost)
  • Data Migration Services (Additional Cost)

Based upon the Number of Private Rooms, the pricing plan varies.

Enterprise
Custom

Features

  • Property Management System
  • Channel Manager
  • Commission-free Booking Engine
  • Workflow & Email Automation
  • Reporting & Insights
  • Finance & Payments
  • Government Invoicing
  • Setup & Support
  • Security And Compliance
  • Cloudbeds University
  • Advanced Guest Management Tools
  • Cash Drawer & Split Folio
  • Advanced Rate Plans & Packaging
  • Booking Engine Customization
  • Housekeeping Organization & Management
  • Marketplace
  • Rate Checking
  • Add-ons & Stock Inventory
  • Multi-property Administration
  • Easy Rate Updates

Add-Ons

  • Api Access
  • Revenue Management (pie)
  • Payment Processing
  • Shared Inventory & Room Allocations
  • Groups Module
  • Data Migration Services (Additional Cost)
View Price Page
ALICE
Custom

Features

  • Improve Productivity
  • Deliver Contactless Hospitality
  • Get Up & Running Quickly
  • Access Anytime, Anywhere
  • Increase Accountability
View Price Page

SCREENSHOTS

Cloudbeds Screenshots
View 2 screenshot(s)
ALICE Screenshots

INTEGRATIONS

  • Authorize.Net
  • Stripe Payments
  • MailChimp
  • Constant Contact
  • Opayo
  • Braintree Direct
  • PayU
  • PayPal
  • Poster POS
  • Google Analytics
  • Salesforce
  • Quickbooks
  • LightSpeed Restaurant
  • Zapier
  • Akia
    NA

ALTERNATIVES

Top alternatives to Cloudbeds

ResNexus
ResNexus
Symantec SiteMinder
Symantec SiteMinder
Sirvoy
Sirvoy
Lodgify
Lodgify
Guesty
Guesty

Top alternatives to ALICE

LEON
LEON
Cloudbeds
Cloudbeds
eZee Absolute
eZee Absolute
SevenRooms
SevenRooms
Hotelogix
Hotelogix