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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. Read more | Elasticsearch is a distributed, RESTful search and analytics engine capable of solving a growing number of use cases. As the heart of the Elastic Stack, it centrally stores your data so you can discover the expected and uncover the unexpected. Elasticsearch lets you perform and combine many types of searches — structured, unstructured, geo, metric — any way you want. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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10 Features
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Common Features for All |
App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Not Available
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Overall, users find the product to be scalable, reliable, and powerful. They appreciate its open-source nature, flexibility, and ease of integration. Many users highlight its effectiveness in handling large datasets and complex queries. However, some users mention occasional performance issues, a steep learning curve, and the need for skilled professionals for optimal utilization. Opinions vary regarding its user interface and documentation, with some finding them intuitive and others suggesting improvements. Despite these mixed views, users generally agree that the product is a valuable tool for building powerful search and analytics applications. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Inbenta Custom |
Elasticsearch Custom Plan Custom |
View Detailed Pricing
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View Detailed Pricing
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SmartSupport
4.1 Based on 13 Ratings |
Splunk Enterprise
4.3 Based on 1319 Ratings |
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Screenshots |
+ 4 More
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+ 4 More
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Videos |
+ 2 More
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Company Details | Located in: Silicon Valley, United States | Located in: Mountain View, California |
Contact Details |
+1 (408) 213-8771 https://www.inbenta.com/ |
+1 650 458 2620 https://www.elastic.co/elasticsearch |
Social Media Handles |
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