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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. Read more | The Algolia Site Search is a hosted site search platform that provides a frictionless and unhindered searching experience on any device. It also offers a huge level of customisation that has a lot of convenience features for the users like autocomplete, synonym management and tolerance towards typos. It also offers visitors with filters that can customise the search results based on several parameters. It also offers a good amount of customisation to the users by letting them follow the customers and visitors closely with the use of a visual dashboard that can optimise and fine-tune the relevance using signals. Plus, it also comes with Google Analytics to let you have control on the trending searches to assist you to drive the business accordingly. The content can be pushed to the users via the inbuilt API of the tool or even with custom crawlers. Hence, it enables organisations to create a very intuitive and responsive site search. Read more |
Pricing Options |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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10 Features
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Common Features for All |
App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Not Available
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Algolia's user reviews reveal a widely praised search and discovery platform. Customers applaud its user-friendly interface, customization options, and seamless integration with various platforms. The platform's lightning-fast speed, efficient relevance tuning, and robust analytics are also highly appreciated. Additionally, Algolia's customer support team receives consistent praise for their responsiveness, expertise, and willingness to go the extra mile. Users highlight the platform's positive impact on their businesses, including increased conversions, improved user engagement, and enhanced search experiences. Overall, Algolia is highly regarded for its ease of use, powerful features, and exceptional customer support. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Inbenta Custom |
Community Free Starter $29.00 $29.00 per month Pro $499.00 $499.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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SmartSupport
4.1 Based on 13 Ratings |
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Screenshots |
+ 4 More
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Videos |
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+ 1 More
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Company Details | Located in: Silicon Valley, United States | Located in: California, United States |
Contact Details |
+1 (408) 213-8771 https://www.inbenta.com/ |
Not available https://www.algolia.com/ |
Social Media Handles |
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