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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. Read more | From a single search to an entire user journey, increase the relevance of your experiences at every touchpoint. Easily index content and crunch loads of data. So you can bring your customers, partners, or teams to the right content sooner. Get 360° relevance for Websites, Ecommerce, Service, and the Workplace. Serve relevant content and answers quickly with automatic query completion and intelligently ranked results. Deepen your understanding of the people you serve with data and insights from every search. Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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6 Features
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| Common Features for All |
App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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| Organization Types Supported |
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| Platforms Supported |
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| API Support |
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Inbenta Custom |
Base $600.00 $600.00 per month Pro $1,320.00 $1,320.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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| Videos |
+ 2 More
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| Company Details | Located in: Silicon Valley, United States | Located in: Québec, Canada |
| Contact Details |
+1 (408) 213-8771 |
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