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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Inbenta logo
Site Search Software

4.6 19 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

3RDi Search logo
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Overview

Description Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. Read more 3RDi Search is a very powerful and innovative Site Search software with a very adaptive platform. It is often referred to as “Third Eye” (3RDi) and is among the top semantic search engines that any online-based company would need to boost its revenue. It is designed to be extremely dynamic and the users can customise only a few selected parameters to make for optimal user experience. It is not just a search solution, but much more than that. It can have profound importance in website search, text mining, content integration and analytics. Plus, it offers a very flexible option to the users with its open source infrastructure and nothing hidden at all. It also boasts on affordability and speed. Read more
Pricing Options
  • Free Trial Not Available
  • Inbenta Offers Custom plan.
  • Free Trial Not Available
  • 3RDi Search Offers Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    81%
  • Momentum
    61%
  • Popularity
    83%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    70%
  • Momentum
    60%
  • Popularity
    72%

Features

Total Features
9 Features
8 Features
Common Features for All
    App Integration Facilitates search in applications
    Auto Completion Guide users to the content, answers, or products that matter most with real-time results right as they type.
    Customizability Can be customized to a great extent to extract best results
    Filter Search Results Filter search results using secondary attributes like date, price, author, location, or content type, etc
    Indexing Allows to index content to support the search mechanism.
    Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.
    Multi-Platform Lets the user search content across multiple platforms (domains, web properties etc.) with a single search
    Multilingual Search Supports search in websites with non-English content as well
    Search Relevance Display all of the most appropriate content based on the search terms
    Text Analytics Improves customer engagement by analyzing the available text data
  • + 6 More - Show Less
    • App Integration Facilitates search in applications
      Auto Completion Guide users to the content, answers, or products that matter most with real-time results right as they type.
      Customizability Can be customized to a great extent to extract best results
      Filter Search Results Filter search results using secondary attributes like date, price, author, location, or content type, etc
      Indexing Allows to index content to support the search mechanism.
      Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.
      Multi-Platform Lets the user search content across multiple platforms (domains, web properties etc.) with a single search
      Multilingual Search Supports search in websites with non-English content as well
      Search Relevance Display all of the most appropriate content based on the search terms
      Text Analytics Improves customer engagement by analyzing the available text data
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Large Enterprises
    • Medium Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.6/5 19 user ratings
    5/5 1 user ratings
    Ratings Distribution
    • Excellent

      63.2%
    • Very Good

      36.8%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Inbenta Offers Custom plan.
    • Free Trial Not Available
    • 3RDi Search Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Inbenta Custom

    3RDi Search Custom Plan Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Silicon Valley, United States Located in: New Jersey, United States
    Contact Details

    +1 (408) 213-8771

    https://www.inbenta.com/

    +1.609.524.2441

    https://www.3rdisearch.com/

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