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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. Read more | 3RDi Search is a very powerful and innovative Site Search software with a very adaptive platform. It is often referred to as “Third Eye” (3RDi) and is among the top semantic search engines that any online-based company would need to boost its revenue. It is designed to be extremely dynamic and the users can customise only a few selected parameters to make for optimal user experience. It is not just a search solution, but much more than that. It can have profound importance in website search, text mining, content integration and analytics. Plus, it offers a very flexible option to the users with its open source infrastructure and nothing hidden at all. It also boasts on affordability and speed. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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8 Features
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Common Features for All |
App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Inbenta Custom |
3RDi Search Custom Plan Custom |
View Detailed Pricing
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View Detailed Pricing
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SmartSupport
4.1 Based on 13 Ratings |
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Screenshots |
+ 4 More
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Not Available |
Videos |
+ 2 More
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Company Details | Located in: Silicon Valley, United States | Located in: New Jersey, United States |
Contact Details |
+1 (408) 213-8771 https://www.inbenta.com/ |
+1.609.524.2441 https://www.3rdisearch.com/ |
Social Media Handles |
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